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February 2024 by Curtis_M
AAA First Class Service
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August 2023 by Lincoln Andrews
Good satisfied
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July 2023 by James Mccann
My wife and I brought our tractor in on our way back to California on Saturday morning with an error code that had caused us a break down a few weeks before. Technicians at other shops seem content with running a regen and kicking you down the road, not this shop!Cody and his crew stayed late to replace a nox sensor and find the problem with our closed SCR loop code. I’m happy to report we made it all the way back home without incident thanks to this shop.
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June 2023 by Lyanessa Roman
People are nice they are helpful for help when u need it
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April 2023 by Brad “PCPIMP” Storts
Jericho was amazing very helpful. Penske truck rental saved us. We came from Ohio to Pennsylvania had a truck scheduled with another company we showed up and they cancelled! We stopped over at Penske and was able to get a truck !
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November 2022 by Michael Acevedo
Wait for 4 hours and they can find me a truck after I drop my truck
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September 2022 by Baywand Sdiq
NEVER EVER ! Try this company! More than a month i bought the van from them so far didn't get my van because of the stupid reasons .... today we should get the van and when we arrived they're saying the van is not ready to pick up ...... THIS IS MY FIRST AND LAST TIME TO DEAL WITH THIS COMPANY ⛔️⛔️
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August 2022 by Roy Moore
Overall Penske’s service protocols are extremely Stupid. This particular shop. Ugh. I broke down Saturday. One of their service Techs diagnosed the problem. But because they are from a different facility, this shop has to Redignose the problem. But can’t seem to get it in the shop because it’s Not a priority because it’s NOT on of their trucks that runs out of their facility. This is a system wide issue except for a few places. Stupidest procedures I’ve seen in 40 years of being in this industry. They Waste more time and money diagnosing a problem than they do fixing a problem.I raised the star rating only because my truck was fixed.Still, Penske spends more money verifying what’s wrong with a truck. Over fixing the issues.Us OTR drivers aren’t totally comfortable in SUB trucks. We understand we need to be in them occasionally when it merits. But like my issue (truck) it took literally an hour to fix the problem.
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March 2022 by Mike Spinosa
Great experience with the workers and the gas island worker
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November 2021 by pete vitale
Walk in, let know what problems were Truck went into shop quickly 10 mins. Wait until finished, everything fixed 3 hrs. Thanks for Quickly fix. Time is Loss money ?
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September 2021 by DRG3824
Went in for a minor repair and it very quickly done.
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September 2021 by Darren Crumm
Bill ans other staff were courteous and professional. Service was FAST (107)
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May 2021 by Brett Paul
Great support, great road side service and easy to use.
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February 2021 by Jamie Kaiser
Service department is very friendly & easy to work with.
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September 2020 by Jovan Johnson
I purchased a used 2014, Freightliner, Cascadia from "Brennan Noecker" out of Penske Harrisburg, PA location. Truck was purchased on Sept. 11, 2020.Less than 24hrs after purchase the truck broken down on me, on the "Interstate 70" in a very unsafe condition, with no cellular service, stuck in Altamonte, Illinois. Over 700 miles from Harrisburg PA, where I purchased the truck from. Truck shut off on me on a 1 lane, highway and wouldn't start back up. Another truck driver stopped and called me a tow truck which cost me $350 to get my truck towed to a safe area off the interstate. "Brennan Noecker" sold me a lemon...... and he knew it was a lemon... The truck was listed online as their, "Premium" condition and he lowered the truck condition to "Proven" which is their "AS-IS" condition.... ONLY AFTER they got my $500 deposit on the unit. Brennan, sold 3 other trucks I put my money down on to other buyers...., where they felt they could make more money on the deal. Brennan also, ran my personal credit on a truck they knew they didn't have in stock..... without my approval...... this guy is a SNAKE.........DO NOT BUY FROM "Brennan Noecker". He might sound like a N******** but he will screw you over and leave you hanging, without support.Penske, sales used semi-trucks........ that are lemon's...... they sold me a truck they didn't even clean out (during COVID-19), missing top bunk, with an old pissed out, dirty mattress on the bottom shelf......(during COVID-19). The truck even had an old fly trap, attached to the inside ceiling of the truck, full of dead fly's during delivery..... The windshield was leaking water and the seals was torn and dry rotten.Penske, listed a truck and ran my credit for a truck the company, never had....... I never gave this company my consent to run my credit for something they never has in stock. It was a bate and switch trick.Truck has the following codes;CHS 71SPN 5209 18FAIL 5I am very disappointed with this company's level of service provided to me. "Brennan Noecker" has been nothing more than a deceitful, snake in the grass, used car salesman. Who took $12,500 down from me and sold me a lemon....
