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November 2023 by Lisa
I went in to see the selection of Pedego e-bikes available. Very friendly and knowledgeable customer service. Drew took the time to ask what I was looking for and explain features, differences between models, etc. I took one for a test drive as well. I definitely would recommend checking this place out if you are in the market for an e-bike.
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October 2023 by Tom Ly
Harrisburg staff was very knowledgeable and helpful. Our friends already own Pedago bikes and love them. We can’t wait to join them on long rides once our order is in!
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October 2023 by MIKE GRAF
I took my bike in for service and received excellent service. Drew and crew did great work. I also had some fenders and chain guard installed that made my Boomerang look outstanding.
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October 2023 by Randy Levan
Hi Everyone,I normally don't write reviews but felt I had to share my great experience with the local Pedego Bike Shop in Downtown Harrisburg. I just recently bought the black Element model with blue rims and can't say enough about the bike. I highly recommend this bike shop.Let me tell you about my experience. I first met Drew and his lovely mom at their booth during the Kipona Labor day event this year on City Island. I stopped by on Saturday with my wife and then came back on Monday to visit their booth again. From there Drew and his mom invited me to stop by for a free test ride.The day that I went to take that first test ride at the shop, Drew went over all of the details and options for the bike. He showed me the necessary instructions on the throttle, pedal assist, the brakes and the control panel that I need to know before I went on my free test ride.He then gave me directions on where to go to ride the bike. At that point I realized he wasn't going with me since he was the only one there in the shop.I am 63 and haven't rode a bike since I was a teenager. I was literally shaking inside my body not knowing what to expect riding in rush hour traffic by myself for the first time on an e-bike.Drew sensed my nervousness and asked me if I wanted him to go with me? I told him that I didn't' want him to close the shop just for me, but he said without hesitation, "the store will be ok for a little without me." Who does that!! Very impressed at this point!It made all the difference in the world for me when he decided to ride with me. We got outside and he told me to just push off and give it some throttle and start peddling. Then off I went and never looked back. It turned out to be a great experience not knowing what to expect my first time out after not riding a bike for 44 years!What a great experience riding along the river in Harrisburg. I was thinking at first, if this doesn't go right, I may end up in the water...LOL! But nothing happened, it felt like being a kid again and had no issues riding the bike. I amazed myself.It took me a couple of days to make a decision to purchase the bike and had a hard time deciding on the color whether blue or all blacked out? So, what did Drew do to close the deal, he told me he had already ordered the blue bike and he had a black one in stock but with upgraded wheels and other options which was a little higher then I wanted to go on price.Once the blue bike arrived he assembled each bike with different rim colors to make my decision easier to make. He went the extra mile for me.The other thing that sold me on Pedego was the 5 year "no excuses" warranty, which also covered theft if you buy their lock for the bike. I researched a lot of e-bikes and no other bike manufacturer had a 5 year warranty.I also bought Bike Insurance in case I have an accident or someone steals the bike when I am out riding or it's not locked up. The cost was only $9.21 per month and worth the piece of mind knowing if something out of the ordinary happens, I'm covered!In the end, Drew was patient enough to answer all of my questions and concerns for my first e-bike purchase. If you want a great bike, just stop by their local shop located on 3rd Street at Strawberry Square and get a free 1 hour test ride to make sure it is the right bike for you.Thank you "Pedego Harrisburg and Drew" for making this all happen. I look forward to a long and lasting relationship with this family owned business. Great job!!
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September 2023 by Randy L.
Hi Everyone,I normally don't write reviews but felt I had to share my great experience with the local Pedego Bike Shop in Downtown Harrisburg. I just recently bought the black Element model with blue rims and can't say enough about the bike. I highly recommend this bike shop.Let me tell you about my experience. I first met Drew and his lovely mom at their booth during the Kipona Labor day event this year on City Island. I stopped by on Saturday with my wife and then came back on Monday to visit their booth again. From there Drew and his mom invited me to stop by for a free test ride.The day that I went to take that first test ride at the shop, Drew went over all of the details and options for the bike. He showed me the necessary instructions on the throttle, pedal assist, the brakes and the control panel that I need to know before I went on my free test ride.He then gave me directions on where to go to ride the bike. At that point I realized he wasn't going with me since he was the only one there in the shop.I am 63 and haven't rode a bike since I was a teenager. I was literally shaking inside my body not knowing what to expect riding in rush hour traffic by myself for the first time on an e-bike.Drew sensed my nervousness and asked me if I wanted him to go with me? I told him that I didn't' want him to close the shop just for me, but he said without hesitation, "the store will be ok for a little without me." Who does that!! Very impressed at this point!It made all the difference in the world for me when he decided to ride with me. We got outside and he told me to just push off and give it some throttle and start peddling. Then off I went and never looked back. It turned out to be a great experience not knowing what to expect my first time out after not riding a bike for 44 years!What a great experience riding along the river in Harrisburg. I was thinking at first, if this doesn't go right, I may end up in the water...LOL! But nothing happened, it felt like being a kid again and had no issues riding the bike. I amazed myself.It took me a couple of days to make a decision to purchase the bike and had a hard time deciding on the color whether blue or all blacked out? So, what did Drew do to close the deal, he told me he had already ordered the blue bike and he had a black one in stock but with upgraded wheels and other options which was a little higher then I wanted to go on price.Once the blue bike arrived he assembled each bike with different rim colors to make my decision easier to make. He went the extra mile for me.The other thing that sold me on Pedego was the 5 year "no excuses" warranty, which also covered theft if you buy their lock for the bike. I researched a lot of e-bikes and no other bike manufacturer had a 5 year warranty.I also bought Bike Insurance in case I have an accident or someone steals the bike when I am out riding or it's not locked up. The cost was only $9.21 per month and worth the piece of mind knowing if something out of the ordinary happens, I'm covered!In the end, Drew was patient enough to answer all of my questions and concerns for my first e-bike purchase. If you want a great bike, just stop by their local shop located on 3rd Street at Strawberry Square and get a free 1 hour test ride to make sure it is the right bike for you.Thank you "Pedego Harrisburg and Drew" for making this all happen. I look forward to a long and lasting relationship with this family owned business. Great job
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September 2023 by A Berlin
Amazing time! Great owner and great area to explore. Thanks!
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September 2023 by Brandee B
The experience was nothing but amazing. I would highly recommend to give this a try. The bike was comfortable and easy to work. The store Employee was knowledge and extremely helpful.
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September 2023 by Amazonmom
The four of us had the best time ever, and the smiles never came off our faces. This was one of the activities I would do over and over again.
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July 2023 by cathycZ7979PQ
We had a great time renting our bikes. Drew was really nice and explained the E bike operation thoroughly. I would do it again.
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April 2023 by Marko A
Rented here a few times before. Love the bikes and the super friendly environment. Always ready to help and tweak a few things if needed.. always a pleasure and puts a smile on my face. But last time I was there I was shocked at the prices for rentals. So I'm just renting a car now.It's cheaper to rent a car and I get more power between charges ?
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March 2023 by Gary Meekins Jr
I have an Elememt i use as an everyday commuter and its great. I save a boat load on gas and Ubers! Had lots of fear of the hills but the bike climbs huge hills and can virtually go anywhere in any direction. Great for navigating Hershey Pa! First class customer service.
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November 2022 by Vicki McGavran
James assisted us as we are exploring an electric bike for both fun and need. He knows his stuff. He answered our questions and allowed both my husband and I to take bikes out on a test drive. We had a great experience today and look forward to returning soon to make a purchase. I highly recommend their store if you're interested in an electric bike. They have a special now that really sweetens the deal!
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November 2022 by John Meissner
Very good experience. Staff took their time explaining options and helped me pick the right model and size. The staff was knowledgeable and helpful. The location was easy to get to and I was able to test ride without a reservation. They even offer delivery service if your car isn’t set up for carrying a bike. I’d strongly recommend this to anyone looking for an electric bike.
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October 2022 by J
Drew was very helpful. After bringing my bike to several other locations, Drew was finally able to fix my brakes properly.If you want the best service for your pedego, bring your bike here!
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October 2022 by Michael Philbin
This was the second Pedego bike we bought. I bought one last year and loved it. The service was great, I would highly recommend the Harrisburg Pedego store
