-
August 2024 by banks,brown,vest family
this review is long over due came in for a flat tire I was in and out in like 20 min paper work and all the staff was friendly and fast and performed quality service he even help me out when it came to tires prices and what was available at store. price was a bit pricey but it was worth it knowing it was done correctly.
-
August 2024 by Jennifer Orendi
An unfortunate situation at the beginning of a cross-country drive led me here and I cannot have had better service. Mike and Ron accommodated my emergency need for two new tires and turned the work around in under an hour. Straight-shooters, professional, and beyond kind. 10 stars!
-
August 2024 by Velmar Rogers
I LOVE THIS PLACE! Each time I visit here or call I always interact with Mike. Which is the best customer service person you would ever meet. He ensures to always greet everyone with respect and most importantly honesty when dealing with your vehicle. On numerous occasions I have came here for a second opinion and he has always given an honest opinionated response and pointed out many errors the other establishment made and always helped me save thousands of dollars. My experience with Mike is always amazing my family will continue to remain with Monroe but if you let Mike go we all go!!! Mike thanks for taking your job serious and being honest.
-
August 2024 by Karen Dewalt
Always have a good experience at Monroe. They do have great employees.
-
August 2024 by Jeff Bruce
Friendly service and quality service and plus customer service! Manager was professional!
-
August 2024 by Jason Quaid
When in a jam and or dealing with an existing issue I truly am happy with how this location handled my concern(s). Mike runs business as you would come to expect as a new or existing customer. I will definitely return for my vehicle servicing needs down the road! Service went above and beyond and the entire interaction with the team here made up the distance when having to deal with my vehicle overall. I was absolutely impressed with how easily I was communicated with the entire time whether by phone or during my appointment, time spent there. This service center went the extra mile and I am more than happy, if in need of a repair and/or help this is a place to schedule or go to for awesome customer service and excellent work.
-
August 2024 by Robyne Flynn
Came in from out of town only defined a three they immediately took me in touched up the tire and sent me on my way. Incredibly helpful.
-
August 2024 by Hannah Clark
Had vehicle issues along the interstate and pulled over here, Mike and Ron were super helpful in fixing our vehicle fast and with quality! Being out of state, it was critical that our vehicle get fixed and they were amazing, highly recommend! :)
-
August 2024 by Angelina B
Mike was very helpful and does not try to gouge me I would definitely recommend going there
-
July 2024 by sue gantz
I needed a tire repair and stopped in to make an appointment, but they were able to fix it immediately while I waited. Great service and reasonable prices!
-
July 2024 by Vince Manetta
We needed an emergency tire repair/replacement so we could continue our 230 mile journey that evening. It was 6:15p 45 minutes before closing (2 other shops turned us down). They fixed our tire promptly and got us back on the road.
-
July 2024 by Scottie Acevedo
Awesome service.
-
July 2024 by danielle fidler
Extremely prompt and kind service fixing a flat tire. Thank you!
-
July 2024 by Sa neal
Came in with a minor issue on the undercarriage of my car and they did it within 10 minutes and for free since it wasn't a big deal. Shout out to Mike and the rest of the crew here!
-
July 2024 by Austin Ihm
Mike was awesome to work with. Really nice guy who helped me fast when I was in a pinch. Stayed late to fix my tire with very short notice. Would recommend him 10/10. Rare to find that level of customer service
