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“Steph is an incredible associate and was solutions oriented when I came in after having lost my phone. Not only did she give me a ton of options on how to proceed, she helped me connect with the person that had found my lost phone after I had left the shop and I was able to get it back!
Truly above and beyond customer service! Thank you Steph!”
“This store provides really good deal. I have been with cricket so long and I love the service. The store manager is very helpful and transfer my all information from old phone to new phones.”
“The woman Brianna help us get the plan we need and the phones and she also speaks Spanish so that helps alot. So thank you lady for assisting us .. I know if we have any problem we will go to you for help”
“Brian at Kline village is always helping articulate and very helpful if you have a problem he will break it down in lamens terms he deserves a corporate position because he is diverse articulate and respectful. Shot out to Brian thank you. Y'all broke the mode when yall got him much love”
“I just purchased a newer IPhone. This store is very nice and Elijah and Greg are the best! They are very knowledgeable and helpful. I highly recommend this AT&T store to get friendly and personal assistance. Also the store had so many accessories to chose from and I was able to get everything I needed.”
“The service was excellent and I am completely satisfied. 3rd and Boas Street in Harrisburg Pa. Brian is the representative who assisted me. Excellent service. Five Stars plus. Thanks for your help.”
“Brian Resto was very knowledgeable and very professional and he took care of my problem so quickly, I was in and out. Brian took care of the issue very quickly and he knew exactly what the problem was. I want to say that he provided exceptional service thank you Brian at the Union deposit store.”
“I want to sincerely thank Edward from the Harrisburg store at the Highpointe for his extreme super customer service. He was forth right about all the items on my bill, transactions, fees and all the extras. He was patient and kind and easy going. My questions were answered and he helped me to upgrade my phone with ease. Give the man a raise! Thank you Edward for all you did today for me.”
“I went to the colonial park T-Mobile first because my phone was frozen since the morning to see if they could help me and I can get another phone and the person who helped me there told me that there was nothing they could do…. and sent me to the Jonestown road T-Mobile and
Jamie Zerance helped me and was very kind after giving me several options…I was undecided what to do and she tried to fix my phone until she fix it…..
Thank you for your help
they should have more employees like you.”
10:00 AM - 8:00 PM
4375 Lewis Rd, Harrisburg
Mobile Phones
10AM - 8PM
5610 Derry St Ste 6, Harrisburg
Mobile Phones
“Your satisfaction with customer service will exceed your expectations. Great gifts for different occasions. Very knowledgeable with any type of issues you have with your phone or any other electronic devices.The store also has very affordable phone service plans.”
“After a nightmare trying to port my T-Mobile lines to Total by Verizon I called these guys up for customer service question about activation a esim I bought on cricket.com. They said they were will willing to help so I went to the store got a regular sim and added a line for my wife in under 10 minutes. They were helpful, friendly, and knowledgeable. I lost my lines because Total would not give me porting pins to port them back, but Cricket at Allentown Blv in Harrisburg helped me get new lines. Next time I'll go straight to them! Great Job!”
“I just came from the Metro PCS on Grayson Road. I was assisted by an incredibly helpful associate named Dominique. I can't say enough about how excellent her customer service skills are. If I were still working, I would have a job for her! This is exactly the type of service-oriented talent needed for customer service, and Dominique possesses it all. Thank you, again, Dominique. You improved my day!
Wilma and Fred”
“Dawson is great! He was knowledgeable & very professional in setting me up with new service with AT&T. Jim was great as well with my trade in credit. I travel the extra distance for their services.”
“Charlie gave us the best customer service ever. He went above and beyond his duty to make sure I understood everything about my phone. What a great young man. Thanks Charlie.”
“Good prices, and we've been lucky with items in stock. This location does very well with knowledgeable customer service. We recently bought a Sony Bravia 65" micro QLED, and it's been a fantastic experience.”
“The store manager Takeno is the man! He helped me find the exact phone and accessories that I wanted and put me on to a great opportunity that saved me some much needed money. He's very knowledgeable and incredibly helpful. He facilitated an overall great experience for me in upgrading to my new phone.”
“Customer service was very awesome Dominique is amazing y'all need to give her a raise she was very professional and she knows her stuff great service will be back”
“I had to bring in my mobile internet device since I had an issue with it. The staff were very helpful and the store manager helped a lot and provided me with a new device which was appreciated!”
“I have a LG K10 on the 50 unlimited promo plan from this location and my phone and service has never been an issue for me been with the company for about a year now.”
“Come to share my experience today, I was going to have a bad day, when I couldn't remember a lot of information cs needed to file a claim. I was ready to leave store when (I wish I had name) the young gentleman reached out to help! Thank you for the excellent service!”
“I went in here to buy my kids phones, something inexpensive because I mean...their kids??♀️ after I had went to boost and they tried to charge me an arm and a leg for just the phones themselves. I walked in and all it took was telling the guy I needed 2 phones for 2 children and he immediately hooked me up with a phone, screen protector, and case for an awesome deal❤plus put them all together and have them to my kids ready to go I really wish I would have gotten all their names to give them all a HUGE shout. But it was Saturday March 20th between 3 and 5. 3 woman and one guy. If you was there then you know? The whole staff was awesome! Got me in and out in a short period of time and it was awesome talking with all of you while we waited. me and my kids thank you a ton!!!?awesome customer service.?????❤”
“I stopped in just to get information on an upgrade and the two ladies were very helpful I would definitely visit this location when I actually decide to upgrade my phones”
“Dan, John(?)and Mike were amazing with helping to resolve an issue from one of the other workersJohn (I believe was his name) stopped our sale and made sure we were agreeing to what other gentleman was trying to sell usWhen we didn't exactly want that what he was trying to sell Dan and Mike were super friendly and helpful in getting us on the right trackI do reccomend this place, and if you ever have an issue or something doesn't sound right, ask a different worker about what you want vs what they are trying to sell youThey are also spanish speaking friendly!”
“David was great and patient with helping us! We appreciate his help a lot. We were first helped by David, had to leave the store, came back and were first greeted by another employee that was not taking the time to understand our situation. David was then able to take over and was very helpful. We are thankful to him during this headache of dealing with phones.”
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“The fellas at this location are super fantastic!! I greatly enjoy spending my time over here at high Pointe commons store T-Mobile. They're names are Brad, Rando, and Devine!”