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June 2022 by Roberto Hernandez
the person is not proactive. does not help the client, does not answer the phone. have no respect for the customer
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October 2021 by A'Mas Tumer
Great agent, awesome service ..
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September 2019 by Steven Cray
Doing business with Hugh since 1996 great agent.
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September 2018 by Howard Dorsey Griffith
Hugh P Dorsey knows State FARM products and has been giving Good Old Fashioned Service to Central Pennsylvania for many years. Agent Dorsey is a lifelong Pennsylvanian and former PSP Officer. His knowledge of the Central Pennsylvania Insurance market is invaluable. His office was relocated (a few years ago) from his former site in Penbrook, PA on Walnut Street.
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September 2017 by Richard Sabbara
We sent in two requests to update our insurance to reflect that we purchased a new vehicle, neither request was processed. Then we had to call and leave a message (because getting him on the phone is difficult), once we had him on the phone he did not back date the policy. Our bank is now charging us for gap coverage because Hugh refused to back date the policy to when we requested the original policy. As a family we have been with State Farm for over 25 years, we have left because of the lack of service from his agent.
