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May 2023 by Google user
Dr. Walck and her entire staff have always been incredibly kind, compassionate and knowledgeable. We’ve been going here for 12 years, even when we lived in Virginia, because of the care we’ve always received for our baby. ? If you are looking for an honest, compassionate (and affordable!) vet, look no further. ?
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January 2023 by Joseph Riccio
We’ve been bringing our pets to Dr. Dana for years. The staff there provides outstanding customer service. Through tough times and good times Dr. Dana always spends the time we need to provide exceptional care for our pets.
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January 2023 by Craig Miller
Always pleasant and treat us well even though our dog has some issues from her past. We appreciate that.
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October 2022 by Christine Vitzenty
Great service and extremely kind during the tough times when your pet is ill.
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July 2022 by k betz
We trust Dr. Dana and staff. They are gentle, kind, and compassionate.
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June 2022 by Q-Pid Avenger
Staff was very friendly and helpful our cat felt at ease there would definitely recommend.
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May 2022 by Bradley Gibson
This place is tops in my book! Caring staff and Dr. Dana is the best! Animals can sense when people truly care about them...
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February 2022 by Diana Kensicki
Good for a last minute weekend emergency appointment. Staff was pleasant, 2 people, but still somewhat uncomfortable with the atmosphere. Perhaps because it wasn't my regular vet. I don't live in Virgina.
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January 2022 by Edward Joseph Allgood
We love Dr.Dana and the staff at Harrisburg Area Animal Hospital! They are very patient with us and have gone above and beyond with our pet needs. I highly recommend.
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January 2022 by Keondra Dawson-Ausby
Customer service was very poor. I explained my pet's situation to the personal that answered the phone, he replied, "we're not taking any new patients" although I didn't ask to be seen. I then asked to be referred to or simply tell me the name of another animal clinic, he denied my request and hung up the phone.
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October 2021 by Cass Mann
Absolutely love Dr Walck! She helped my kitty who had been struggling with health issues for several years (and 4 other vets that didn't have a clue what was wrong) Thanks Dr Walck!
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October 2021 by Brad
Very friendly staff. Vet was knowledgeable and answered all the medical questions I had.
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September 2021 by Pam M.
Took my dog there for a 3:00 appt at 3:20 I asked how long is the wait time. Was told the computers were down. The one rude receptionist said to the other tell them 10 minute wait. I replied I've been here for over 20 minutes. Her response we had two emergencies today. Why wasnt I told about the delay when I got there? Also when I got there four people were behind the desk only one addressed me or even smiled. Humans dont like waiting so I knew my dog was ready to go. Also let me mention my dog and me were the only ones in the waiting room. One dog did leave but no other dogs were there. Also I had to wait over two weeks for his appts. We were finally taking back. When leaving the 3:00 appt at 3:55 I asked for the Dr notes and was told I would have to wait. My credit card wad taking and a receipt but for Dr notes I would have to wait. Wow. This is to be mailed to me. If the merger is this kind of service now I'm not sure if I will be going back or will be telling others to go here.
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August 2021 by Davi B.
I've been using this vet for years. Usually, they are very friendly and helpful. But when it comes to prescriptions, you're better off going elsewhere. I called to get a presc. refill for my dog. The older woman answered and I asked for a 60 day supply, she said no problem. I asked how much, she said $8.40, great I said, Costco is $7.40. For the $1 difference I don't need to drive further. I went to pick them up, she did not tell me I had to wait outside and call when I spoke to her earlier, and I didn't have my pet with me, I was just picking up the presc. I open the door and while she's on the phone she stands up and yells "STOP! Wait outside, I'll come to you." She finally comes to the door, WITHOUT a mask, and proceeds to tell me they are limiting the people inside because of COVID. (The waiting room was completely empty and NO ONE was at the counter. And apparently, she only follows PART of the CDC guidelines.). She asked what I wanted and took my card to process the sale. She walked back (AGAIN without a mask), hands me the presc and my receipt. And I left. Today, I'm feeding my dog and realize there are only a couple pills left in the bottle. (bottle is dark blue and I dump one out in my hand. You can't see them and I didn't look inside til today). I looked at the label and see she had it filled for only 14 DAYS, not the 30 days I requested and she confirmed. Which means she also misquoted the price. Dr. Walck is an excellent Dr, you couldn't ask for someone better to treat your pets. However, some of her staff leave a lot to be desired.
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July 2021 by Kayleen Timmons
Very friendly group of folks that care for our pets like their own
