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October 2023 by Douglas W.
This has been an awesome Giant to do my weekly grocery shopping. I literally have no problems with the store or its employees. I do my regular grocery shopping here. I even know several of the employees by name and they ask me where I've been if I don't come at my usual time! :-) It is always well maintained in terms of being clean. The shelves are always stocked (except during Covid time when there were shortages... just like everywhere else!). I find the employees to be helpful.The decor of the signs and ceiling in the produce area has a bit of a darker theme, but I actually like it now. Despite the color of the ceiling and signs being of a bit of dark motif, everything is still extremely well lit in that area.I really have no complaints about the store. Obviously, the people who have given this store a "1 star-rating" are mad about something that happened to them on a specific visit. Aside from those people's gripes, this is a much better-than-average Giant (in terms of being bigger, well-stocked, helpful employees, seems to be managed well). And it is a far better-than-average when compared to other grocery store chains in the area.The organic aisle is quite good also. I do a good bit of shopping there each time.They did raise prices after Covid finished, which I didn't like. I assume this was true at every store in the area and not a Giant-specific thing.They could use a better parking lot exit system when trying to pull a car out of the parking lot onto Devonshire Road. If they can fix that, then they get an Extra Star!!!!!!
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January 2023 by Dawn Eicle
They went above and beyond for me to get my much needed medications
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December 2022 by Krista Snook
This group is more a group of friends than just a place I pick up my meds. They definitely keep me straight with my meds but they all go above and beyond. They all need to be recognized because dealing with the public is NOT easy to do!
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August 2022 by Angela Bartos
Polite, helpful staff. We love this Giant!
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June 2022 by Harrison P.
I was there doing so shopping and decided to get some Chinese take out from the area inside the store . Big mistake it was the worst food I have ever had I am not even sure if it was chicken If it wasn't that it was the end of a long day and I was to tired to return to the store I would have returned it to the store and asked for a refund. NEVER again will I buy Chinese food from them and I would recommend that no matter how hungry you are don't try it . The food was gross and was a waste of money.
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April 2022 by Donna Dodson
Stopped by for a couple cat toys, found what I was looking for & purchased what I wanted before they closed.Staff was very helpful in helping me find what I was looking for.
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February 2022 by Ken Eng
Have vegetarian substitutes for normally meat dishes like "meatballs" and nuggets.
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February 2022 by Ken Carnes
Good Prices, Always been kind n friendly, they all take there work very seriously, Great Job you blow CVS out of the water
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April 2021 by Cristina R.
This Giant is always picked through and nothing left. They never replenish the isles. The parking lot is always packed. I mean they don't even carry Bushes Baked Beans other than the baked beans. I like black beans, pinto beans, and white northern beans too! And I know Bushes carry them. The people that work there are so sweet that's the only Reason why I'm giving it a star at all. Very nice customer service but this store is an actual drought. Go to the location on Linglestown rd. They are more organized and actually have stuff in stock.
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January 2021 by Yirmiyahu S.
By far the WORST Giant in the area! Horrible selections, customer service and prices. Avoid this location at all cost. If there were a Wegmans on the East Shore I would spend all of my grocery shopping time with them.
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December 2020 by Mia San Antonio-Silvetti
I do NOT recommend the Giant on Jonestown Road. I called looking for an item. The person on the phone asked the person in the background if they had them. The background person sounded like she knew EXACTLY what I was looking for as she described them to a tee. She just said "no. we don't have ANY of them." And, that's what was repeated to me. For some reason, I didn't believe them. I went over and tried to beat the impending snow storm. Guess what I found, when I looked with my eyes, and not my mouth?! Want proof? Look at the picture I'll post shortly. I called ALL of the "local" Giants from here to Lebanon to Dillsburg, to Carlilse, to Mt. Joy, to 46 miles out. I have no aversion to driving for what I want.
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December 2020 by Elle
Only giant in the area that is laid out in a logical manor. Great people that give you service with a smile
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October 2020 by Michelle C.
Why on earth did Giant decide to move back to this location. Right off the start getting a grocery cart turns into a wrestling match. Who planned this dead end space? It s dark and dingy, isles are narrow, product set up is not convenient, limited product size and availability. Check out is a total nightmare with lines backed up into the isles. Outside, parking is tight and limited. Access to street is risky with a short line of vision to on coming traffic. Traffic backs up into parking area creating more frustration. I DO NOT like this new location and will be taking my business some place else until the startup issues get resolved.
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October 2020 by Lisa Shaffer Furjanic
Please see my post. The Colonial Park store did not clean and sanitize carts. I talked to a manager who behaved as though I was causing him a problem. Another employee threw away the dirty paper towel that was in the cart and then sanitized it. employees n ed to be trained to know the expectations of their job. after that they need to be managed and monitored for their personal and the overall company success. Sadly, that is not what I witnessed yesterday.
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April 2020 by Barry J Sullivan
Best store ever, and like more than the Lingles store in regards to selection. 2 thumbs up, and 3 after we get rid of Covid-19
