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November 2023 by Linda Breakey
Scott Stewart so graciously gave us a tour of your beautiful new facility- congratulations to you all!As ever, James Wood was outstanding- he explained everything clearly and took time to answer all our questions.We live over an hour away but you guys are worth the drive! Best service ever and our accord runs great!Highly recommend!
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November 2023 by Ryan Mckernan
Lots of inventory and decent prices but No personality at this place. We were treated poorly and passed around. We sat for over an hour for no reason because there was no communication between sales and finance. Would recommend you purchase your vehicle elsewhere.
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November 2023 by Lee Shearer
Dealing with Alex was a pleasure. Went to the dealership knowing what we wanted and he was very informative answering all questions. Pricing was fair and sale was expeditious. We highly recommend.Lee & Lisa Shearer
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November 2023 by Imani
A.J was my salesman, he was very honest & informative. They suggested the best upgrade for me based on my budget and car feature requirements, which is greatly appreciated. A few concerns but overall a great experience. (Been a Honda customer for 3 years now, so this is an updated review as of 11/7/2023)
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November 2023 by Clorisa Stout
Dino’s friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. Thanks so much again for your help with the purchase of my new Honda Passport. Keep up the great work!
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November 2023 by daisy cintron godfrey
Bill made the entire process effortless. He was very transparent and easy to talk to. Every question was answered in a timely response and upfront. There were no surprises when I got to the dealership. The car itself was beautifully kept, everything looked brand new, even had brand new tires. I was very anxious with the thought of even buying a car because it was for my twin daughters whom are first time drivers. I left there knowing I purchased a great car from honest people. I would most definitely do future buisness with Bill and his team at Faulkner.
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November 2023 by Linda Gomboc
Loiza Cancel was a great Sales consultant. She got me exactly what I wanted at the price I wanted! Dealt with about 5 different people and every single person was nothing but helpful at getting me as close as possible to the price I could afford. Very respectful, professional and fun employees. I highly recommend stopping in for your vehicle purchase. I went to 2 other dealership before going to Faulkner Honda and the employees at the other dealerships came no where near the professionalism and just the willingness to help get me what I wanted. Thank you all from one satisfied customer!!
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October 2023 by Deb Tobias
Great knowledge of their vehicles and very prompt attention to my buying needs. Did not try to up-sell or question what I knew I wanted.Our sales rep, Trevor, was great to work with. Extremely easy car buying experience!
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October 2023 by Angie Diller
Excellent experience! Trevor Anspach and Nick Appel were so great to work with. Easy, fast process. And we are on the road with our new Accord!!
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September 2023 by Ginny Blazer
Much thanks to Trevor for his assistance and patience working with us as we maneuvered our way through making a decision regarding this vehicle purchase. We both appreciated your in-depth knowledge of your product and your ability to share that information with us. I will be sure to recommend you to my family, friends, and business associates. Thanks again.
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September 2023 by Lee R
First let me say, the customer service was incredible. From the moment we walked through the doors. Brian and Drew worked long and hard to get us the numbers we wanted. They made sure to get things in order so we were happy. They asked us questions and took all our concerns into consideration. They didn’t once just throw whatever vehicle they had at us. Both gentlemen went over specific details and made sure to listen to what we wanted! They took their time with us, didn’t rush us out the door just to sell us a car! The patiences they had with me was beyond anything I have ever experienced. I recommend these two gentlemen to anyone who is looking for a good salesman who will work with you to get you what you want. Paxton Honda is outstanding when it comes to dealers! Brian and Drew we thank you so much for everything! You truly showed us how much you care about the customers who walk through those doors!
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September 2023 by Todd Wolynn
Seriously OUTSTANDING Service Team. We broke down on a trip from Philly to Pittsburgh. The bad news we needed a new Alternator. The good news: they could fix it but parts needed to be located. The great news: they found the Honda part for our Odyssey Minivan and were able to complete the work in under 3 hours. The SPECTACULAR news: we were treated with professionally, with clear communication and kindness. Special shoutout to James and Meadow - you guys rock!
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September 2023 by Pam Turk
I have been a customer of Faulkner for almost 30 years. I was told by a white male co-worker they did his tire stem valve replace as a courtesy since the tires were purchased there. My tires were only 2 yrs old & I never had this problem before in my 30 years of owning a vehicle & was told it was normal wear & tear. I have had tires last over 2 years. I had no problem with my tires until I got my tires rotated last month. Instead of doing a courtesy repair for a long time costumer they choose the $85. So, I am choosing to not give them my money or business again.
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September 2023 by Lisa Dearmitt
Had some missteps trying to complete a lease buyout. When our salesman realized he wasn't getting a new lease he dropped us like we had leprosy. Was not very happy after being told to come weeks ago and showing up and being told "we can't do it today". Promised a full tank of gas at next appointment. Not happy at all driving an hour and a half and then turning around and going back home with nothing complete. Went again today for 11:00 appointment and almost had a meltdown when the guy wasn't in and told nobody about us. But when the business manager got hold of the issue everything was handled as efficiently as possible. He really made everything better with his friendly manner. Never did get the free tank of gas though. 5 stars for Alex only.
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September 2023 by Alexander Kruger
Faulkner is always the best bet for vehicle purchases. Billy (Brice) was one of the best sales people I have ever worked with. he made sure we had the right vehicle, the right price and made the entire experience a truly joyful one. The entire Faulkner family make you feel comfortable and taken care of every step of the way. I will only ever purchase my vehicles from Faulkner... to be sure!
