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July 2023 by Rent Bounce
I had a commercial account with Enterprise for the last 3 years. I was always pleased with their previous manager Joe. This year they got a new manager Phillip, and do to a variety of problems I had with him, had to terminate my account with them. First issue came when he told me that I now had to put $2,500 into an an escrow account since I have a comerical rate. I was told this was in case of having to file a deductible if an accident were to occur. I was very surprised, because I never had to do this in the past 2 years before Phil showed up... I also called other companies, who told me this was strange and I would not have to do that to get a commercial rate/ account with other vendors. He assured me that this was nation wide company policy for Enterprise, and that the old manager wasn't adhering to the protocol. Disgruntled, I agreed and paid the amount. Then about a couple months in (right around my peak season) the service issues started... I had an order in, and was told due to availability that they did not have any trucks! I was understanding for the first week this occurred, but then it happened the second week after I already had another order in!! I got a call 2 days before pickup!! I was angry because I put down alot of money initially and thought I could rely on them to have a truck for me!!! It culminated the week after, when they told me that they would not have any trucks for the next 3 weeks upcoming of any kind...I was thunderstruck... that 5 weeks in a row during my peak season. I switched to another truck rental company after 2 years of loyal patronage...Stay away from this place.
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April 2023 by Clifford Sensenig
I travel for business with some regularity. The staff here is always friendly & helpful. The vehicles are nice.
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April 2023 by Ray Carey
Good experience. In and out. Danny is a good dude.
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November 2022 by Tracy Zettle-Donbach
Great service and friendly staff . Are always willing to correct any concerns I have to make it right . I rent weekly from them for work and will continue to do so .
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May 2021 by K Stone
Great ?
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February 2021 by Robb Brezzo
I reserved a 26 foot truck over a month and a half ago to ensure that I would have it to move for this weekend. Low and behold I receive a call just two days before before reservation day saying that my reservation was cancelled. The only explanation I received was that all their trucks were in the shop with check engine lights. I wasn’t offered a single other option. Pure and simple garbage! Avoid Enterprise truck rental.... uHaul got me all setup thank goodness!
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February 2021 by Alexhey Donis
I Made my rental online and the day to pick it up they said they didn’t have any truck, but there was one truck available and I had to beg the guy to give it to me. That’s not right. People was nice,
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October 2020 by Joe Bellino
Fantastic staff who from the beginning were and are great to work with. Very professional and for me keeping me informed of any changes.
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September 2020 by Mary Mcginnis
We recently needed to rent a pick up truck to tow a camper. We worked with Justin at Enterprise and he made sure we had everything we needed to have in order to tow safely. He was courteous and professional, we had no problems with pick up or delivery. We would definitely recommend the Colonial Park Enterprise truck rental if any friends are in need.
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August 2020 by Shawn Westerman
These guys are amazing! Great group to work with. Currently have 7 trucks on rent from them all over. Best Enterprise branch I've had the pleasure of working with.
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July 2020 by Eric Royer
Couldn't have asked for a smoother rental. I have rented at many other Enterprise locations, and other rental companies around the country and this was by far the best transaction I have had. I worked with Justin and he was more than helpful answering all of my questions and made sure we were taken care of! His customer service and professionalism was second to none! Thank you!! I will be back!!
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July 2019 by S&P Network's Marathon Moving Solutions
This place always comes through for us. Great staff! I am finally leaving this review because this week we waited too long to put a reservation in and they actually didnt have any trucks available. I whent to another rental company that I hadnt dealt with in a while and was quickly reminded of how poor the customer service is over there, and why I started going to enterprise in the first place. ALSO, Enterprise trucks have NEVER broken down on us and we take them 1,000s of miles almost every month. I cant say the same for the other company.
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April 2019 by Wayne Johnson
Excellent staff
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February 2019 by Kyle Bailey
They helped us rent the perfect truck for our needs. Broad new trucks with next to no miles on it. Very comfortable and affordable for the time we needed it.
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February 2019 by RICHARD Olvitt
Great place for truck rentals
