CVS receives reviews noting both helpful service and some frustrations. Customers report excellent, friendly, and professional attention from staff at the pharmacy and in the store, with specific praise for the vaccines team. Employees are described as incredibly helpful, kind, and always willing to assist in finding items. The photo department service is highlighted as professional and helpful. For prescriptions, one customer finds the text notification system efficient and the service ready on time, while another reports difficulty getting through by phone, staying on hold without an answer. Some feedback suggests all employees could benefit from training in customer service. The pharmacy is noted to close for a required lunch break, which some customers plan around. Overall, the store and pharmacy staff are frequently commended for their helpful and kind service.
The guy at the prescription counter was very rude he had a very poor attitude and he threw my prescription at me instead of handing it to me no have a nice day he just walk away very quickly to do nothing very rude.
May 2024
Had a very awesome experience. I was treated with the utmost courtesy.
May 2024
I was making a photo album for my Penn State graduate. Maya at the front was incredibly helpful and professional! She helped me print and even cut a photo for me to fit perfectly in the cover to display my photos. Thank you Maya at CVS! ❤️
