AutoZone Auto Parts on Jonestown Rd in Harrisburg, PA, is a well-regarded retailer known for its wide selection of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store for its friendly and helpful staff, who go above and beyond to assist, even late in the evening. One customer appreciated the efficient installation of new headlights, highlighting the staff's willingness to help even during challenging circumstances. While most experiences have been positive, there have been some concerns regarding customer service and product accuracy. One customer noted that they received a filter that did not match the advertised product, leading to an inconvenient return trip. Additionally, there were mentions of tight parking conditions and occasional lapses in greeting customers upon entering the store. Overall, AutoZone Auto Parts provides a mix of great service and quality products, making it a go-to destination for car maintenance needs. Many customers express a willingness to return due to the helpful staff and quick service.
The staff here are EXCELLENT - I was in a bad way with my vehicle, and not only were they able to find and install the right battery, they offered me advice on how to help it last longer!
Prices are very reasonable and the service is excellent - our family will definitely be back!
December 2025
Incredible service from everyone, even right before closing. Bill K went above and beyond helping me with my issue, I would give it 6 stars if I could.
November 2025
I was taken care of very kindly by Damon and Store manager Bill who helped me order the correct passenger side mirror for my jeep and paint for the driver side mirror. And printed out the other part for my jeep. They also recommended a few people and places for installation. They are very personable and friendly.
