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June 2024 by Ruth Delp
Salesman was very knowledgeable
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June 2024 by Kelly Whiting
One of the most enjoyable shopping experiences we've ever had. If you need a new mattress you don't need to go anywhere else. We had planned to visit several mattress stores that day but Mattress Factory was our first and only stop. No need to go anywhere else. Go there and ask for Erich! He was super pleasant and very knowledgable. Our new mattresses were delivered the very next day and we are extremely satisfied.
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June 2024 by Ashley McBride
I purchased a mattress for my new home, Erich
was very helpful and answered all of the questions I asked. I am glad that I found this company my experience was very smooth. I am satisfied!
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June 2024 by Jonathan Vargas
Old review: Erich was super helpful, very friendly and really knows his stuff!
New review: after telling Erich that I wanted to wait to see if I was going to pay the bed cash or credit, he had me fill the credit paper and said he would not put it through until I decide. So I decided to pay cash, a lil bit after I receive a message on my credit that Mattress Factory ran my credit and now I have a negative remark on it which affected my credit negatively even though I paid for the bed cash. Thanks for running it without my approval. He claimed he doesnt make bonuses but I am certain he does for credit checks.
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June 2024 by Jill Rosenfeld
Eric was very helpful and friendly and we’re excited for our new mattress! He helped us find one the was soft, but supportive! We recommend Mattress Factory.
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May 2024 by Lisa James
Patrick was so impressive to work with! He was educated but not overbearing about all the products. He didn’t push us in any direction but answered all our questions. I was dreading mattress shopping but it was actually enjoyable!
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May 2024 by Jenn Burdick
Erich was our salesman. He not only was extremely knowledgeable, but helped guide me to the PERFECT bed. I highly recommend this wonderful family owned business!!!
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May 2024 by Briana H
Erich was very friendly and helpful. Helped us buy a quality mattress in our budget in the Harleysville Showroom.
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May 2024 by Debbie Dart
John was a pleasure to work with.
Very pleasant and knowledgeable.
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May 2024 by Sarah Parcell
Patrick was great in helping us find the right mattress!
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April 2024 by Dawn Tunnell
A big thank you to Erich at the Harleysville location! He was friendly, professional and knowledgeable in helping us with our mattress purchase. We purchased great products at a great price. We highly recommend The Mattress Factory in Harleysville!
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April 2024 by Beth C
Erich was super patient and helpful and efficient.
I like that this is a small family business .
Important to support as I work for one too.
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March 2024 by Lois Johnston
We stopped by The Mattress Factory in Harleysville last week to pick out a new mattress. Marc was very helpful. He listened to our needs, selected the most suitable mattresses for us to try, and then stood by patiently while we tried each one about 17 times. We ended up with a great mattress. Delivery this week went perfectly. Overall a very good experience.
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March 2024 by Cheryl Contreras
Erich was Friendly, Personable, Helpful, Knowledgeable and Supportive with my purchase. I highly recommend and will recommend☀️
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March 2024 by Carol Leonard
The shopping experience here is great! There is no pressure and the prices are hard to beat. My husband and I shopped a few other stores and checked online and found our best mattress for us at a great price. Erich, the store manager is very knowledgeable and it was a pleasure doing business with him.
