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February 2024 by Ixander Ortiz
Woodforest National Bank is a reliable financial institution that caters to a diverse range of banking needs. With branches across multiple states, its accessibility is commendable, ensuring convenience for customers. The bank's commitment to community engagement is evident through various initiatives, contributing positively to local areas.One notable strength is Woodforest's emphasis on customer service. The staff is generally knowledgeable and helpful, creating a welcoming environment for clients. The range of banking products and services is extensive, covering personal and business needs, with competitive rates and fees.However, like any bank, Woodforest has areas for improvement. Some customers have reported occasional issues with online services, citing glitches or difficulty navigating the website. Enhancements in digital banking infrastructure could further elevate the customer experience.Despite minor drawbacks, Woodforest National Bank stands out as a solid choice for individuals and businesses seeking a dependable banking partner. Its community-centric approach, coupled with a robust array of financial offerings, makes it a viable option for those
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January 2024 by Karen Bream
Evelyn at the Hanover Branch , should be recognized, she saved me money by upgrading my account, Thank u , Karen
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May 2023 by Jennifer Cool
Been with this bank for a very long time. Love the workers. Very polite and your best interests in mind
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September 2022 by Samantha Sanders
I love this bank! The ladies here are super nice and so helpful! Best bank I've ever been though ?
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May 2022 by Tammy
They use to be a good bank to deal with. But ever since they got new staff members. They have been nothing but rude. While I was trying to deal with a bank account problem. The bank teller used Foul language. When I remembered her that she had told me something different on the phone. I will not be using them ever again.
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April 2021 by Michael B
I have dealt with SEVERAL banks. and while this bank is place in a convent place for the locals. It is NOT a good bank to deal with if you don't live in the local area. One very few locations. Two, the phone service is awful. Think not, try it. When dealing with accounts, It is hard to get ahold of a actual person. Next is incompetence of those working there. While closing my fathers accounts, and dealing with several banks. THIS BANK was unable to do a simple procedure of closing the account, or even placing a freeze on it. Yes, they had all forms of ID and even the death certificate. But oddly, while I had all forms and MAC cards. They account had with draws. And trying to address such concerns was met with "I'll call you back" and no return call, even after a week. I suggest those who are serious about their banks. To consider a different Bank name. BBT, PNC, M&T, FULTON.. These banks I have funds in, with no issues. This is truly the first time I ever had issues with a banking system.
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May 2020 by James Trammell
You can go up to a counter , unlike BB & T. They have lobby closed.Hate that.
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January 2020 by Bonnie Riley
Love this bank, it's hours, services and bank employees are the best!!
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September 2018 by Karen Ott
Love this bank people are great!! They know who I am as soon as they see me they say hi and ask how I am even if I am not going to bank and I am shopping
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July 2018 by Carlos Cooper
Overall this is a good Bank!
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October 2017 by bernadette munson
Great customer service. They will try to work with you to make you happy
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December 2015 by Jay Broski
They need a new manager. needs to be fired. He's incredibly rude, and tries to belittle customers. Not only do customers dislike him but his employees have told me over and over how bad of a manager he is. Go somewhere else.. ANYWHERE else. If you have a problem he will NOT help you and only make problems worse.
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October 2015 by Starving ArTess
I've gotten nothing but good service from this bank. They really do care and take time and effort to claim my money back or do refutes. The only thing I don't like is how all services are getting pushed online, making physical services a higher fee. But I see that happening other places too. I guess it just comes with the generation now...
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May 2010 by A Google User
I had an account with this bank for 2 years and my account number was stolen. I was compensated my money back but not before Christmas as I was told. When I opened my new account my branch forgot to have me sign over draft papers so now my account is really messed up! I threatened to close my account and guess what nobody cared!! I was encouraged to do my banking at WalMart's service desk. SO IF YOU LIKE BEING TREATED LIKE YOU DO NOT MATTER & YOU LIKE JUST GIVING YOUR MONEY AWAY, THIS BANK IS FOR YOU!!!
