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July 2024 by Lion Bearer
WOW !! THANK YOU, Kyle Null , for ALL of your help, patience, and expertise !! Helped my son set up his new phone, we got a (2) new earbuds synced, and added YouTube Premium to our account. This Dude is beyond AWESOME !! THANKS, again Kyle !!
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July 2024 by Kayla Schlossenberg
Tonight I went into this store to add a line to our account and get my daughter a new phone. We were fortunate enough to deal with Kyle, who made it such a smooth process and a great experience. Not only was he super personable which made it enjoyable throughout our time there, but also so efficient when it came to making sure everything we needed was taken care of before sending us on our way! Strongly recommend Kyle for any of your future phone needs!
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July 2024 by Harry Rothenberger
Kyle Null and Kyle store manager are two of the best people that Verizon stores have.I am not from this area.When I was in Hanover my phone had a nervous break down not good for a contractor and Kyle Null got me up and running fast. Between both Kyle's they fixed another problem I had. CAN NOT SAY ENOUGH ABOUT THEM. Thank you for doing your jobs.
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May 2024 by John Mancini
Summer handled my issue. She was great! Knowledgeable and very quick!
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May 2024 by Ann Meckley
Very highly recommend Cellular Sales office in Hanover, PA. Summer greeted us at the door. She was extremely professional, friendly, patient, and knowledgeable. We needed help with accessing a folder on an iPhone and in setting up an international cellular plan for our travels. Summer solved my iPhone issue quickly and set up our plan in minutes. It is so valuable and honestly rare when an employee genuinely cares and wants to help a customer resolve issues! We highly recommend this location! Very satisfied customers sharing our wonderful experience at Cellular Sales Office in Hanover PA!!!
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April 2024 by Edward Christian
I came in for a new phone after my puppy had nibbled a corner and I dropped it at work. I had paid off this phone, and like anyone I wasn't looking to drop a dime even though it was my fault. Off my grumpy self went to get one. Doyle greeted me at the door and of course I wasn't feeling friendly or courteous. I'll make it clear that it's not anyone else's job but your own to make you happy.
Doyle Walker made it his goal and business to do so, and to make sure I walked out with a smile on my face. I'm lazy at best when it comes to navigating technology. Doyle went out of his way to make sure I walked out with a phone that was better and that I was utilizing the loyalty resources that Verizon had for me on my account. I spent half than what I was expecting and walked out with a new phone, better case, and a better way to get internet paying half than what I do. All in all this man made my life easier in a day.
AND he took his time to expertly place a cover for my screen, and the otter box. He didn't need to do these things. This man is an expert and is exceptional at his job. I had my doubts about being a Verizon customer but he put that doubt to rest. This by the way being a busy Saturday.
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April 2024 by Jeffrey Jento
Had great help from everyone in the store on April 4th, especially Doyle. All were kind and caring, easy to get along with. They helped me with everything I needed quickly and even saved me some money by finding the best deals! Any one who says otherwise has some personal issue.
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February 2024 by Patrick “Pat” Parrish
Typically a person to buy a phone online and set up myself but my parents told me to go see Willam Novak after their great experience and easy process. Defiantly would recommend going into this Verizon.
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February 2024 by carol Morrison
I've been a Verizon customer for 20+ yrs. Recently had business at our local Verizon store where I met Donald Fischer, he assisted my husband and I and I'm here to say he was the most professional, helpful and pleasant sales rep we've ever had here. Before this encounter we contemplated leaving Verizon. He deserves more than a gold star, he is definitely an asset to your business. Thanks so much to Donald, your help was greatly appreciated!!
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January 2024 by Mckenzie Jones
I made a previous review a couple months ago; in which they begged me to delete. Here i am rewriting it. The store didn’t have displays at the time which i was really upset at and would not let me see the new Iphone 15 out of the box in turn for not having displays. Who doesn’t let their consumer look at the product they’re buying? Phones are so valuable now a days. I was very upset with my visit and the person didn’t seem to know what he was talking about at all. William almost made me pay an extra $200 to get my new phone before one of his coworkers corrected him. Will not be going here again.
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December 2023 by Annette Hubinger
Amazing service. Very patient and helpful with adding lines and switching our home internet. Answers question and follow-up as well. Donald is awesome. Truly appreciate his help and kindness.
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December 2023 by Mary Murphy
Kyle Null deserves a raise. He was a very very big help. He was very pleasant and respectful. I will definitely be coming to see him if I need any further help.
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November 2023 by Heather Vu
I have nothing but amazing things to say about this place. My family and I have worked with multiple sales associates here over the years, and they’ve always been friendly, patient, respectful, and transparent. My father and I even recently moved away from the area, but we came back to visit solely because of how much we love the care and service we receive.Kyle Baker and Kyle (didn’t get his last name, but he was new, helping, and following along) helped us tremendously when switching back over, were very knowledgeable in different factors that would apply to the plans we wanted, were patient, and helped us understand each step and even helped us when it came to necessary accessories as well! Transparency, customer service, knowledge, and friendliness are big things to me and everyone here has always exceeded my expectations. Their helpfulness and service also continues afterwards with check-ins and availability over the phone. Will be always going here for our cell phone and cell service needs! Thanks!
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September 2023 by Earl Harpster
As always an as always been, Pizza Hut is the master. Thoe the last couple times it's not holding to my memory. Sad service an poor food package an taste.
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August 2023 by Dustin Henson
Exceptional customer service from Doyle!
