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January 2024 by justin wilmer
Black lights in the bathrooms are wack! Also no baby changing table? This place is a dump just like hanover. It's a shame. Hanover used to be a decent place.
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December 2023 by Aadyn Rangel Rivera
I guess decent but not the restrooms and if you focus to the small things
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December 2023 by Christine Harlacher
Chicken pot pie tasted great. Service was fast. Self-checkout is a breeze.
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October 2023 by Colos Silentread
I shopped on 9/26 at 7:15 and whoever the female was at the register I personally rate 1/5 stars because when to try and order a free small fry (which then got ultimately wasted because loyalty is down) I asked her if I'd need to go to a register to scan the free fries and all she said was "you can't and pointing at a piece of paper in small print (should be larger print) whilst giving me a facial expression that I'm an idiot because I can't read. I know the expression only due to working in places like these before and I've seen other employees give these looks. Sure, it may be just her resting face, but you learn in training that you should apologize about the inconvenience and explain why you can't in words rather than pointing at a piece of paper especially on an offchance they can't read small print. So in the end she should probably get trained on how to perform customer service or else I could see the rating fall even farther.Whoever was the male working back at the fryers I personally rate 5/5 stars due to the fact that although he was cleaning one of the fryers, he hopped right onto my order and after checking out I suggested for him to put the papers on the loyalty rewards not working at the kiosks as well since not everyone will see it in time and potentially waste a reward like I did. In response he understood that on why it'd be a good idea, he then followed by thanking me, and told me to have a good night.Overall the rating I'm giving is 2/5 and if it weren't for the person at the fryers, it'd be a 1/5 stars due to being a wasted reward I could've saved until the loyalty rewards got fixed along with the female at the register.
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October 2023 by Jessica McKenzie
High prices and no sense of urgency. Ordered food and waited 15min before anyone started getting it ready. You could tell the employees were just waiting to see if the other one would do it first.
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October 2023 by Darlene Hurd
absolutely disgusting, my husband said mens room smells of urine, soda area very sticky not stocked, but yet I saw several employees and few of them managers I guess poor management equals poorly run store
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October 2023 by Diego Rivera
Charge 5 dollars for a sandwich...4 dollars for a Gatorade..and 10 dollars for 3 tenders.....Then you wonder why people rob the store.... you rob people every day.
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August 2023 by DJ GoldCat
Shady people hang out here drug deals Dailey in parking lot. It's dirty, understaffed and the bathrooms are a total mess. Seems like they have no management!
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March 2023 by xwwg1wgax
Bathroom has blue lights, which I was not prepared for. Building could use maintenance judging by the rattling blow dryer. Smelled like any other Royal Farms. Chicken looked terrible.
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January 2023 by Andrew Crone
Ok this is about store #118 in Hanover PA. I have been there multiple times trying to give them a chance but it never fails I orde off the kisosk and I pick menue item's but for what ever reason they can't seem to put the cheese sauce in my order when ordering cheese fries
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December 2022 by Sergio Gomez
I'm just reviewing the chicken that I bought yesterday , the chicken was either overcooked or it had been there waiting for someone to buy it for a while , it was pretty dry , I guess because it's so expensive it's not sold quickly and the store doesn't replace it before it gets too dry to save money , needless to say I will never buy chicken there ever again
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November 2022 by Ricky McCarl
I will never go to the Hanover location again. Several weeks ago I filed a complaint against a rude manager, which I believe was addressed, and today I go in and there's nothing on the shelves. It seems abundantly clear that this store is anything but convenient. Congratulations... you've lost a customer.
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November 2022 by A214 B332
The chicken is very over priced as you’ll be paying $45.00 for 12 tenders. The tenders are the length of your middle finger. Definitely NOT WORTH IT. I strongly recommend NOT getting chicken from here.
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October 2022 by Lori Smith
Very RUDE people working behind chicken counter,I hadn't been there in a few years but stopped today. Definitely won't be going back. If you don't like working with the public then work elsewhere!!!
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October 2022 by Tom Peck
Good place to kick back. Very convenient. A little bit pricey but that's to cover the convenience factor.
