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February 2024 by Heather Shoop
Searched high and low to find one piece of siding to repair a damaged area of our home. The staff at Robert G. Miller was exceptional and so very helpful! I wish I had the names of the gentlemen that assisted us. Everyone we encountered was great-from the initial phone call, the in-store staff, and at pick-up #5! Highly recommend.
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August 2023 by Matthew Bird
Salesman couldn't be bothered to get out of his chair to talk to us........
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May 2023 by Jim Schrum
Great place and great people
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December 2022 by Elizabeth Keefer
The Team at R.G. Millers are the best. From initial contact, estimate, and job completion they were very knowledgeable, professional and worked with me to achieve the desired end results. I would highly recommend the R.G. Miller Team. Before/After Pics
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December 2022 by Andrew Boyd
An employee error resulted in the wrong slider door being delivered.No exchange. No refund. Over $1,000 wasted!
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September 2022 by Jennifer Rongione
I stopped in to Robert G. Miller the week of July 4th to discuss work I wanted to have done and to set up getting an estimate. My father and I explained to the woman that was taking the information that I was looking to get an estimate on having a door installed in my garage that leads to my backyard. We explained that there currently isn’t a door or window there to make sure this was something that could be done. The woman advised this was work they do but explained that the contractor would not be in touch with me for approx. 6 weeks to schedule the appointment to get an estimate. Fast forward 9 weeks later – Still no call from the contractor to schedule the estimate. I called today (Sept 7th ) to find out what was going on and spoke with the person who would be scheduling the estimate. All of a sudden he could be out this week, in fact as soon as today. When I explained what I wanted the estimate on – I was now being informed they can’t do this type work. He advised they do not cut through walls. What I was looking for was all explained upfront in detail to the woman taking the information. To say that I’m upset is an understatement – 9 weeks wasted. I do not appreciate being lead to believe that they do this type of work and to find out otherwise is extremely frustrating. Why in the world would a company have someone taking information for work orders that doesn’t know the scope of work their contractor(s) can and can’t do is not professional. Had I not followed up today, I can say with confidence that I probably would not have heard from them. All around bad experience and will not attempt to use them again for future needs.
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August 2022 by James Wivell
I was at the beauty salon with my wife. Get off my phone.
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June 2022 by Patti Arenz
I called to get an estimate for storm windows 3 months ago and have yet to hear from them to schedule.
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November 2021 by William H.
Absolutely horrible experience, I ordered my windows, doors and slider on Aug 20 with Josh as my salesman, and I use that term so loosely. After submitting a 5k deposit I received word my order was placed and would be in early Nov. Mid October I called to follow up and learned via the village idiot Josh my windows and slider failed to get ordered and it would now be February 2022. I completely lost it. After blowing my top on the lame a** excuses I talked with Cory. Cory could not arrange for any substitute or expedite the order so I canceled the windows. I was told my doors would be in the following week and they would make an adjustment to the price as compensation. I arranged for delivery for Nov 2 and as the truck pulled into the driveway I could tell the doors were not right. I ordered 80" tall and they tried to deliver 116" doors. I called Cory and was told he had no idea how things got so screwed up. I had to cancel this part of the order and had to scramble to find windows and doors for a home ready for windows and door. KARMA sucks, keep this s*** up and you will fall to the way side and be known as just that another imposter s*** business.
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June 2021 by Darryl
Im the Kitchen Designer
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June 2021 by Roy Getzandanner
Good pricing
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June 2021 by Brad C
Quality service
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June 2021 by T C
We gave a deposit to have garage doors wrapped. They call the night before they wanted to come and left a message to say they were coming the next day. Uh, no, we need more notice than that. You need to coordinate an appointment, not just tell us when you are coming. Access is needed to our garage and we need to be there and we need to plan to be there. So the appointment was rescheduled and we made arrangements to be home on another date. No one showed up to do the work. We waited several hours and then called only to be told no one was coming and no one would be coming until the new year. Why didn't someone call to tell us that??? We decided to cancel the work altogether - too unreliable. We are still waiting for our refund and when we called to inquire about it we were told that WE cancelled on them several times. NOT TRUE AT ALL! Poor customer service.Response from owner is simply not true. If Corey truly said that, it is completely dishonest. We were left a message telling us when they would be coming, the night before. End of story. If you want to play your word against ours, that's on you. Why would I cancel work that we need done if you were reliable?
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June 2021 by Joe Skinner
Have called and left message twice to get an estimate on getting a door repaired with no call back. I checked to make sure that I paid them for the last time they did some work for me. I thought that maybe I didn't pay but I did. Maybe the job isn't big enough for them. I just glad I can secure the door. They installed the door and the manufacture won't sale replacement parts unless authorized dealer.
