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November 2024 by James Speros
The team at precision auto will go above and beyond to take care of your vehicle. Numerous times wes has taken time out of what he was doing to get my trailer brakes working and didn’t even charge me. They are a great group of guys that stand behind their work. As a small business owner this is the only place I take my vehicles
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October 2024 by Amber Collins
Staff was friendly and informative
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October 2024 by Ryan Alexander
Very professional and friendly
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September 2024 by Sarah B.
We've been taking our cars here since 2017 when we moved to Hanover. Great service and quick too. They don't try to up-sell, and they have always been been very honest.
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September 2024 by Bungiexe
Dropped my car off to get some work, on an engine mount that was seriously damaged. Mind you i don’t necessarily know what’s wrong with my car at the time. I also mentioned my driver side door handle that needed replacement, along with some lights. They quoted me at $795 for everything. Dropped it off around 3pm on the 8/20/24. Came back on the 21st around 4:50. Before they closed. Notified me that apparently the door was more damaged and that it would cost me more. I said no, that i wouldn’t want it done. They resembled my door and charged me for labor which i didn’t care for. Straight to the point, My motor was knocking. I was informed by this from an honest mechanic, Yes it is on me at the end of the day, but i seriously would’ve respected the fact that these mechanics at precision auto would’ve informed me about this before dropping money on a car that would need a new motor soon. They messed up my door, and put tape on it. Took in to get work on the door, and they broke it even more. Put some tape over it. Overall a bad experience with these guys, Paid for the vehicle to get some repairs that were needed, just to be informed by an honest mechanic that the car would need a new motor. When i asked what that noise was which was thumbing in the motor, they replied “I don’t know”. Never going to give these guys my trust again.
I paid $770 total, because when i asked for the door and why there was tape, they gave me a $20 discount. For messing up my door, That’s seriously ridiculous. I only found out it was messed up from moving the piece that adjusted the side mirrors. Along with it i called them early morning on the 22nd being today, and left voicemails. They Called me and informed me, that they would deal with it when i bring over the car, and that they would dig into the car more because they did not know what was wrong with it. When i asked before paying what that noise was, they said i don’t know. “that i would need new tires, or that its a transmission mount”. Are you serious? Never again.
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September 2024 by younome
Called and asked how much to replace a part on a car. They stated they don’t give prices, they need $40 to look at it first to determine what they think it is. Lmaooo what a joke. This is what makes car mechanics look bad.
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August 2024 by amanda miller
Alex and Steve provided excellent customer service
Highly recommended
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August 2024 by Kenny Berwager
I was in the area after stopping at a nearby AutoZone to have my battery replaced and bought a new alternator and serpentine belt there. I called around to different places and found Precision Tune Auto Care was able to fit me into their schedule same day to install the belt and alternator. I was very happy with the service provided and the lobby was clean. I was also impressed by how clean their garage looked! The representative was friendly and easy to talk with. I’ll definitely go back next time I need service.
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July 2024 by Uncle Sugar (XDEEPSEA)
I needed a PA State Inspection on my vehicle. I made an appointment with a local tire shop to have it done. When I arrived, I was told they could not perform the service because they did not have an inspector working at the location. I then called another location of the same company and was told they could fit me in that afternoon. I drove over to drop the vehicle off. When I arrived, I was told they could not perform the inspection because their inspector was not certified to inspect diesel trucks. I drive a Ram 3500. This made no sense to me because I was seeking a safety inspection which is the same whether gas or diesel. Totally frustrated at this point, I passed by your location and decided to stop in and see if they could do an inspection. I have visited this location several times before in the past with other vehicles I have owned. I was greeted cheerfully and was told they could do the inspection that day. I left the vehicle, and less than two hours later I was called and notified my truck was ready. I was very happy with the experience and will be back in the future. The other business with two locations has probably lost my business due to this experience. Thanks Precision Tune!
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July 2024 by Christine Luster
Quick service and friendly. Up front with pricing. I'll be returning here for any auto needs.
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April 2024 by f d
Cheats.
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April 2024 by Dennis Rishel
Great customer service and very quick
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March 2024 by John Simpkins
I recently took one of my trucks in for a rough running engine, and they did a fantastic job getting my vehicle fixed.
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January 2024 by Macky Mom
I didn’t get a chance to go here but over the phone they were very helpful and welcoming. Yes I would go to this location if need be.
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January 2024 by SheriZ ThinKing
They made everything perfect, and it became clear that they are a very trustworthy location. I'm thrilled to have them to count on as it applies to my mechanical care of my Jeep Wrangler
I I'm pleased.
