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February 2024 by Sean Kimmel
Great customer service and very attentive to my needs highly recommend!!!!
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December 2023 by Chris Rouse
Very professional and kind. Service was great and fast
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September 2023 by Z Schwartz
The Mrs. was over the moon with the black diamond earrings the rep sora helped me pick !
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August 2023 by zac schwartz
The Mrs. was over the moon with the black diamond earrings the rep sora helped me pick !
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August 2023 by Megan Walker
Horrible customer service. Waited 30 minutes while the employee cleaned 15+ pieces of jewelry for someone and didn't even ask me what I needed. After the 30 minutes I told the employee that I was just picking something up. She proceeded to clean the jewelry. I asked what time they were open tomorrow because I had someone waiting on the car. They could have easily walked away for 2 minutes to grab my order. I will be picking my order up and going elsewhere from now on to purchase jewelry.
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July 2023 by Ali Shadle
My fiancé and I went here last night to get all of my jewelry inspected and cleaned. We showed up close to closing and they were so kind and got everything done for us regardless of the time- and they both had great attitudes! I believe we worked with Robin and Luke. Really great people that work there and so very helpful! We have never had an issue yet and the employees are very attentive.
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July 2023 by Jacob Cooper
The staff here is totally amazing! Was running late on some things I had to so I came into the store at practically closing time. Without hesitation they cleaned all of the pieces and were so kind to my fiancé and myself. I very much appreciate all of the Kay jewlers staff at Hanover. Thank you guys!!!!!!!
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June 2023 by Jeannie Rohler
Robin is always smiling, helpful, and knowledgeable. I always enjoy coming into Kay Jewelers ?
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June 2023 by natasha groft
Hanover store is amazing thank u for ur help Jason
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May 2023 by Jessica Yingling
I went into Kay's today to get my jewelry cleaned and inspected. I always have such an awesmone experience. The staff are really nice and helpful. When they were finished my jewelry looked like new. I highly recommend coming the the Hanover Kay's, you won't be disappointed.
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May 2023 by Kristin Moore
Went in with hopes to find a wedding band for our anniversary, Robin was fantastic! She helped us find the perfect ring and went above and beyond to explain my engagement rings current warranty and went ahead and cleaned my engagement ring while Caitlin packed up my beautiful new band! Thank you both ladies!!
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May 2023 by elvis presley
Absolutely amazing custom piece. I had a stone made into a custom piece and I am flat out AMAZED!!!!!!!!! I could not be more happier and pleased with the work that has been done to my uncles opal. I will forever be returning to this store for any custom jewelry work, or any jewelry purchases in the future. Awesome customer service. The best!!! Thank you very much Kay jewelers team!!!!!
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May 2023 by Lisa Rue
Visited Kay in Hanover Pa. Robin and Sora helped me. Service was absolutely outstanding. They cleaned my rings I wasn’t having sized to the picture of the day I got them. It’s been years since I could wear my wedding set due to Lyme disease and I went in to see if they could be resize. To my delight we had warranty when purchased and that service will be free. Both these girls made my day. I highly recommend you visit the store. I was so impressed with the service and time they gave to me. 10 out of 10 for sure!!!!
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May 2023 by Andrew Sears
Bought my chain from Sora here! Very nice and helpful. I will definitely come back.
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May 2023 by Randy Hoover
Robin was so helpful and a pleasure to work with. I highly recommend shipping here.
