-
August 2023 by Jess Crites
I’m so disappointed. I’ve been here several times and have always loved it but this past time was a disaster. The nail technician was more worried about entertaining everyone in the salon and talking that she didn’t pay attention to the pedicure she was giving me. Her gloves were so full of polish that she had it all over not just my toes but my feet as well. It’s gel polish so it doesn’t come off easily. The top coat was also all over my toes. Needless to say I am going somewhere else today to have them redone. My toes are sore on the side of my nails bc she cut too much skin away. The polish is chunky at spots. Shame on me for not seeing it in the salon and speaking up before I left but when I go for a pedicure I don’t expect to have to inspect it before I leave. I really do love all the other pedicures and manicures I’ve had done here but I don’t think I will be back bc I don’t want to take the chance of having that tech again.
-
August 2023 by Niki Niki
It's a specific guy who does my nails and I always like themP.s no he didn't do this set
-
July 2023 by Marilyn Carlsen
Thanks for the Barbie nails! I've the different pedis and my brows waxed and they are all very nice. I've had my nails shaped almond, square, rounded and coffin. The artists are very good with advising on shape, length and color combos.Services: Foot massages
-
July 2023 by Anjelica Hogan
My sister and I decided to have a girls day and came here for the first time. I called prior to opening to make an appointment and the woman I spoke to was very sweet and helpful. The shop had a good atmosphere and we were seated for pedicures within a minute of entering. I am pretty particular when it comes to my nails and Jason was great and respectful of my requests. I am really particular about the use of metal tools on my hands and feet, so I typically prep my nails before going. Jason was so kind to as about other tools and gave me some extra massages to fill the time he would have spent prepping my nails. I picked a color that I dont usually do for my toes and he checked after doing the first nail to see if I liked it before he continued. As an indecisive queen, I appreciated this!! For my manicure, Jason was equally as gentle and kind working on my hands. I was really pleased with his attention to detail and will definitely be coming back to see him in the future. A few minutes after leaving the salon, I chipped one of my nails myself but here a few days later my nails still look great and I even ordered the salon color to use at home because I love it so much.Services: Foot massages
-
July 2023 by Jessica Martindale
I normally see Paulo (forgive me if I misspelled your name), who does an amazing job.Today I ended up with someone new. He rushed through my service like his hands were on fire. He did not allow me to effectively communicate as he kept cutting me off or spent time laughing in other conversations. When I returned from my car to let him know I was unhappy. I was met with defensiveness and attitude. I felt bad enough for having to complain.After two other technicians attempted to make it right, the acrylic is still way too thick, the acrylic extends too wide and is on the skin of many fingers, the underside of my fingers are covered in acrylic and glue, my nails are adhered to my skin, not one nail is of similar length, nor is the shape correct. All of my nails look different. On top of that the paint job is awful. I asked very nicely that a space between my cuticle and color not be left. Doing so leaves a wonky, uneven shape.I don't recall a time I've ever been this unhappy with a service. I don't ask for anything complicated. I will not return to Hollywood nails. I was made to feel as though I was a problem and my concerns were a joke. The owner did her best, but the bad work should have been removed and completely redone. She did at least treat me with respect and kindness.
-
July 2023 by Stephanie Grimes
Loved the whole experience and now have my nail shop for when I am staying with my boyfriend. Super clean, and great service
-
June 2023 by Ashley Edmondson
New to this shop and I fell in love ! I was greeted so nicely and even had a young man pull my chair out for me . Wow !! They executed my nails perfectly. Definitely will be back ! An AFFORDABLE
-
May 2023 by Courtney Scott
My mom, my sister, and I all had an appointment at Hollywood Nails in Hanover. Everything started off fine until it wasn’t. We decided to splurge on the more expensive pedicure, as it was a gift for my mom for Mother’s Day. Mine was okay. The older lady was pretty rough and made me bleed TWICE while trimming my cuticles because she was too busy talking. The younger guy who did my moms, acted like he was in a hurry the entire time and her entire pedicure lasted MAYBE 15 minutes. (Mind you we paid for the expensive package). Then the older gentleman did my sisters nails, cut them SOOO short and made them pointy, didn’t even do the color she asked for and didn’t want to fix them. Last but not least, my gel manicure. It was extremely rushed. My nails are lumpy, nails were drilled to the point of breaking, the gel polish is chipping. Last but not least, they were having credit card reader issues that day and the lady was literally yelling at customers telling them she’s not running their cards again bc they don’t have money. When she finally caved and decided to try their cards again, it magically worked. It was just a very unprofessional environment and my nails are now going to need a long break to repair the damage.Services: Gel manicures
-
May 2023 by Susan Walbeck
This was my first time visiting and I had a very pleasant experience. I have short nails due to my job, so I don’t often use these services. Everyone was very pleasant as was the mani pedi! The shop was clean and the price was very reasonable! I will definitely be back again.Services: Gel manicures
-
May 2023 by Natalie Delong
I had my daughter's nails done for her First Communion and they turned out great! I've been to Hollywood Nails several times and have been happy with my nails every time.Service: Gel manicures
-
March 2023 by Sarah Robinson
My granddaughter and I enjoyed our manicures and pedicures. They did a really good job.Services: Pedicure
-
March 2023 by cobb shannon
Service is excellent and I always feel taken care of. The staff are accommodating and will always consider your needs. I always do my lashes here monthly and everything is steady and great..
-
March 2023 by Ashley Bievenour
I paid $125 to basically be assaulted. The woman who did my pedicure cut my ingrown toenail and cut me. She also “massaged” my neck, shoulders, and back but she dug her elbow into my shoulder blades and dug her fingers into my back. She also beat my back and asked if it felt good. I said no and she did it harder. I pulled away and asked for it to stop but she pulled me back and continued. I am pretty sure I have bruises all down my back and shoulder blades now. I will never go back to this place.Services: Pedicure
-
February 2023 by autumn kelly
Henry was amazing. He perfected my nails and fixed my damaged ones for me. Held great conversation and was speedy but precise. Thank you Henry! xo -autumn <3Service: Acrylic nails
-
February 2023 by Jennifer Tichy
I had the absolute worst experience today. The nail tech was rushing- no foot massage for pedicure and didn’t even get asked if I wanted anything other than basic. Gel all over my nails and toes and had to have another tech get it off. I was also cut twice- once the original tech and once by the second. I will never go back! This was an $82 expenditure!Services: Pedicure
