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September 2023 by Kristi Viands
A HUGE thank you to the service center at Hanover Toyota. Not only did you get our car in for service quickly, you did an amazing job. Long story short, we had an electrical issue with the headlights on our 13 year old Lexus. The service center at Hanover Toyota was able to quickly diagnose the problem and get it fixed. They also kept us in the loop throughout the entire process. Thank you again!
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September 2023 by Mardelena Frazier
Chelsea was so helpful with my out of state trade and purchase. She is very knowledgeable and a great asset to Toyota. Her team was amazing as well. I’m so glad I stopped by Hanover Toyota. Make sure you come check out this location and ask for one of the best Chelsea. You won’t regret it. ❤️
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September 2023 by Jessica Day
I was sold a car two years ago and since then I have had two Transmissions put into it and the dash taken out to fix a leak. They gave me a good faith warranty for the first Transmission but wouldn't give me one on the second. So basically if it fails again the cost is on me. They wouldn't make it right, they kept giving me the run around on everything. My husband then bought a truck from them and not 4 months later it needed 4 thousand dollars worth of work! They don't care about their customers at all. Never again. I'm looking into my legal options at this point.
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September 2023 by M H
I've been buying Toyotas from there since 2006. Larry Weaver is so knowledgeable and really knows what I want from a vehicle. Always have a great experience there.Larry really wants you to be happy with your vehicle.
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September 2023 by MoXiao 9un
⭐⭐⭐⭐⭐ A Seamless Experience at Hanover Toyota! ⭐⭐⭐⭐⭐I had the pleasure of working with the incredible team at Hanover Toyota, and I can't say enough about the exceptional service they provided. From start to finish, it was an absolute delight.Tomasz Ziminski, the Main Sales & Leasing Consultant, displayed a level of efficiency that truly impressed me. He advised me to provide all necessary information ahead of time, and when I arrived at the dealership, the process was streamlined and swift. Within moments, I could tell that the team had my best interests at heart.Even when Tomasz Ziminski was on leave, David Metry, another Sales & Leasing Consultant, stepped in seamlessly to keep me updated and informed. This level of commitment and teamwork truly set them apart.Jennifer N. Seda, the Financial Service Manager, is a true professional. She handled my paperwork with precision and care, ensuring that everything was completed in just 45 minutes. This efficiency made a significant impact on my overall experience.What struck me the most was how young, efficient, and communicative the entire team was. Their approach to customer service is a breath of fresh air, and their dedication to making the car-buying process hassle-free is evident.From walking in to driving away in my new car, the whole process took no more than 2 hours. This kind of service is unparalleled, and I have the Hanover Toyota team to thank for making it happen.I highly recommend Hanover Toyota to anyone seeking a car-buying experience that's not only smooth but also backed by a team of professionals who truly care.I totally recommend Tomasz Ziminski & David Metry if you are looking for a Sales & Leasing Consultant. They will make sure to take care of you!
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July 2023 by Stephen McCullough
Chelsea Strickhouser helped me buy the exact truck that I wanted. She moved very quickly to process my paperwork and she made sure that everything was ready for me when I arrived to sign. She was very responsive over the phone. I highly recommend working with her!
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June 2023 by Kristine Novotny
Had a great experience today at Hanover Toyota. I loved my salesman Dustin Grubbs. No BS, everything was strait forward and felt easy. I also got a great deal on a 2017 Toyota Avalon with only 58k miles on it. I highly recommend this dealership and salesman.
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June 2023 by Gary & Kathy
Purchased a Toyota Highlander in November of 2022. Found the advanced technology beyond my understanding. Two knowledgeable members of the Hanover sales team have since assisted me in learning how to navigate the technology. They were professional and concerned. Would like to extend my gratitude to David Metry and Tomasz Ziminski. They are an asset to your team.Kathleen Klingaman
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May 2023 by Michael
I recently purchased a 2023 Corolla from Hanover Toyota end it was the most flawless vehicle purchase I have ever experienced! Thomas, my salesman, was extremely communicative with the delivery process, as well as Luke who assisted in the physical delivery of the car. Kristen made financing a breeze, explaining every step of the process and making sure to secure me the best rate possible! Highly recommend Hanover Toyota for transparency, friendliness, and professionalism!
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May 2023 by Elaine Shorb
Thank you to Salesman Gary Graybill for the kind and wonderful customer service in helping me choose a Toyota Camry Hybrid.I absolutely love this car!!
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May 2023 by Emma Lou
I take my Camry here for all its maintenance, and I just want to boast about the gal who I’ve been working with recently to fix a window problem. Luanne in the service center goes above and beyond to make sure all your service needs are met, and is super kind and courteous. All of the service team are very friendly, and you always feel welcome. Luanne needs a raise and a good vacation!! ?
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March 2023 by Anthony Guzzo
Dustin was excellent! Went in looking for a preowned and ended up with something brand new! Have referred my mother in and my father in law, was told my referral was in the mail but never received one for either referral. Overall, good dealership to deal with!
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February 2023 by Jason S.
I purchased my Toyota Sequoia here in 2017 and have had it serviced by them since. I don't like car dealers and have had many bad experiences, but not this one. Sales staff was no pressure and they gave me their best number day one via email. Good sales experience. Services is even better, Cory Froehlich is my service advisor. I think very highly of Cory, he is very responsive to my needs and has addressed the very few concerns I've had with the vehicle. I feel that Cory is very honest and has done a great job looking after our vehicle; he knows I travel quit a bit for work and accommodates my limited schedule. Thank you so much!
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February 2023 by Ramon Castro
Went in there just to look around but ended up walking away with a brand new vehicle at an exceptional reasonable price. I highly recommend Irving Perez as you’re salesman. He answered all my questions and concerns. Thank You Irving for you’re professionalism and for all of you’re help. ?
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January 2023 by John D
All apologies to Hanover Toyota that it took me so long to post my review. I had an excellent buying experience here back in May 2022. I had made contact with them a few months prior to that and Chelsea got in touch with me and walked me through the process of reserving the car I wanted, even though I was not local to Hanover. Also important to note, they were not selling over MSRP as many dealerships are today. Chelsea kept me updated throughout the wait for my vehicle to arrive and gave me updates on it’s journey to the dealership. When it was time for me to schedule pick-up, she made sure that as much paperwork was done ahead of time as possible. The morning I arrived to pickup the vehicle, Chelsea took the time to walk me through the features of my new vehicle and helped me get my phone paired and setup. Scott was straightforward and quick in setting up my financing and processing my trade-in. I travelled 2 hours to get there and was in and out in under an hour! Easily the best car buying experience I have had in 20+ years of buying cars. I would not hesitate to recommend Hanover Toyota for your next Toyota and will definitely be giving them the opportunity to sell me my next one. Thanks again.
