CVS Pharmacy® in Hanover aims to provide convenient pharmacy, health, and wellness services to the community. The store is open seven days a week, offering prescription refills, vaccinations, personal care items, and even pet toys. Customers can benefit from weekly deals and the ExtraCare® program for personalized savings and rewards. The pharmacy also offers time-saving options like same-day delivery and free CVS® Pickup for online orders. Customer experiences at this location vary. Some have faced challenges, such as long waits and staff shortages, leading to prescriptions not being ready on time. However, recent improvements, including better staffing and text notifications for ready prescriptions, have made a positive impact. While some customers have reported rude interactions with employees during busy periods, others have praised staff members for their kindness and helpfulness, particularly when assisting elderly customers. Overall, CVS strives to provide a welcoming environment, although the busy atmosphere can sometimes lead to delays in service. The store remains an essential resource for many, despite mixed reviews about customer service and prescription availability.
This CVS store has very pleasant employees, and the pharmacy staff is always very helpful and friendly. The store is always clean and tidy.
August 2025
Atleast 12-15 people working behind the pharmacy counter and only 1 person working pickup!! Drive thru is always full of cars. This place is a Joke!!! Don't expect to pick up your prescription in a timely manner!
May 2024
THE GENTLEMEN AT THE COUNTER WAS VERY HELPFUL WITH THE PHOTO KIOSK AND HELPING WITH MY MEDICARE MEDICINE
