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November 2023 by Taylor Glazier
If I could give this place zero stars I would. They are inflexible with any payment arrangement, in my case two life threatening surgeries and a loss of a child in the process that got me behind on my payments and they had absolutely no understanding on trying to work with me. Instead I got border line harassed day in and day out. My two family members were reached out by them and had their phones blown up. God forbid you are 30 seconds behind on a payment and they’re sticking the most damaging adhesive papers to your door. So bad it ruined our front door and we had to completely do it and put up cameras. They show up whenever is convenient trying to repossess the furniture and when I had enough and sat it outside I got told I was responsible if someone took it because I didn’t set an appointment that was convenient for them!!!! What a joke this place is. Their products are dog poop and they won’t come out to repair anything even when asked multiple times. If you want dog poop items, being harassed, property damage and more this is the place to go!
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October 2023 by Kimberly Reaver
We just had our new refrigerator delivered and I am so happy with Brandon and Tim! Brandon and Tim were awesome getting it into the house and set up. It was such a great experience, and I am so thankful to them for everything! I highly recommend Aaron's of Hanover.
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October 2023 by Janel Lewis
I want to thank Brandon and Nick for an awesome job in delivering and setting up my new television to me last Tuesday. For also letting me know about the beautiful fireplace stand that matches my living room perfectly. The new decor adds so much warmth to my new home here in New Oxford, relocating from Baltimore.. Thanks again Guys!???
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September 2023 by Frank Tetlow
Great customer service always willing to help you let you know when deals are happening. Brandon and Tim are great delivery guys. They bring my stuff up to the second floor apartment with no complaints and always help me set everything up.
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August 2023 by Karen Parks
Great service. Honest sales people. Deliveries are done without problems. Easy payment arrangements. Great way to own. Nice selections.
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July 2023 by Cassandra Bankert
My new dryer was just delivered. I don’t think I could be any happier! Brandon and Tim were very professional, kind, and flexible. Highly recommend!!
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July 2023 by Keitha Miller
I made my purchase fully over the phone from start to finish. The staff and manager that helped me with the process were very helpful and made it very easy on me. I'll definitely refer this location to friends and family. Thank you Arrons staff for all your help.
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May 2023 by Alyssa Matos
Delivery service was wonderful! Great people!!
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May 2023 by Lisa _Eicholtz
If I could give this place a zero star I would. I have an autistic son who lives in Hanover who they ended up putting him into a contract. He had no idea what he was signing and they have now charged him over $200 a month for the last four months for a used PS five system. I just found out about this and as his court ordered legal guardian. He can’t enter into a legal contract. I tried to resolve this with the manager and they Are refusing to resolve this. As someone with a court ordered guardian, he legally cannot enter into a legal binding contract, and they refuse to recognize this.It would be nice if businesses were honest, and did not take advantage of disabled adults. If you’re looking for honest people to deal with, or considerate people go elsewhere.
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November 2022 by kenneth farrell
This particular store has been calling paying customers to see what they want for black Friday- They called me yesterday and as a paying customer I made sure to tell them The Xbox series X I was promised back in June. Thank You for Your prompt and hard work to make this happen!
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October 2022 by Ashley L
Will never go to Arron’s again! Very unprofessional .. I told them to come take all of there things back .. the movers took 2 hours just to move out the couch and doing so the ruined my trim going through my doors!After I first got my furniture the one worker found all my social medias and contacted me through all of them which is very very unprofessional to take my name and look me up is wrong!! I do not recommend going here it’s a waste of money and time!Also I will post screenshots of the employee harassing me on my social medias! It made me very uncomfortable and im hoping they don’t do this to another customer!
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August 2022 by Teresa Meagher
This store is top notch. The staff is knowledgeable and extremely helpful! Roland helped me with my most recent lease from helping me to find exactly what I wanted all the way through to delivery. It was as easy as it could possibly be. I can’t say enough and it’s all good!
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July 2022 by Joseph Castor
Easy to work with and BEATS THE HELLL OUTTA RENT A CENTER!
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April 2022 by Christi Savage
Roland and the staff there are awesome! They treat you like family, follow thru with their word and the furniture is PERFECT!! Highly recommend them!
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April 2022 by Heida Shultz
I want to reiterate how wonderful Roland and the staff were. I am a DV survivor and walking in there with nothing and leaving with something meant the world. He went above and beyond to help and do what he could do to make it work for me. Hands down best customer service.