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July 2024 by Faith Vaas
Absolutely no one there to answer questions, if you can’t use the kiosk you might as well just leave, extremely long wait time even with appointment, no efficiency.
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June 2024 by Yuvraj Kaloya Vlogs
Staff is very annoying & no cooperation. Always ask to with appointment & once you have appointment then you have to wait almost one hour.
Very unprofessional.
We had appointment at 8:10am booked one week ago. We arrived on 15min before & we have to wait for our turn almost 1hour extra.
This is wasting our time.
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June 2024 by John Dinning
Taken care of right away, out in 15 min.
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June 2024 by Tom Beecher
The check in process was very effecient (once I figured it out).
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May 2024 by Michael Hagerty
Everything went great. My appointment was scheduled for 10:20 and I was called back at 10:25. The nurse practitioner who took me back and took my info was friendly and got all my new insurance information entered into the system quickly, she was great taking my blood samples and overall I think I was in and out in about 5 mintues!
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May 2024 by Joe Costello
Person I dealt with seemed very disinterested and short with any answers to my questions. He acted as if he didn't want to work there. Made me very uncomfortable.
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May 2024 by Dorothy Lipps
Having an appointment makes everything go fast!
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May 2024 by Patrick Mcmahon
arrived early for my scheduled time...waited more than an hour past my scheduled time....I get blood work every month this is the first time I have had any negative comments....
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May 2024 by Demetrius Allen Green
Rude crew. I understand their frustration as a few of Quest spots in the area are closed so there’s an influx of patients at this location but still. My technician went to the next office to complain to a peer because I couldn’t email my script fast enough. I overheard them speaking about their frustrations with people, how it’s too busy for that and how Quest shouldn’t accept appointments at short intervals. Hope they have a better day or maybe manage their frustration better.
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March 2024 by Megan Doerge
This was one of the most efficient blood draws that I have had. You do need an appointment which is nice to keep things spaced accordingly. Check in is easy on your phone or at the kiosk. Once they take you back it’s a quick verification and then the draw which is all under 5 minutes. Fast and efficient.
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February 2024 by Kimberly Barcus
Very nice staff. Blood drawn was as painful as expected.
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November 2023 by I
You can’t get a hold of human beings. There office doesn’t have a secretary, it has a kiosk with like 3 options on it. The phone number has no human beings to talk to, it’s all automated and virtually useless. The only way to talk to a actual human is by getting to billing and they can’t help you with anything medically.
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November 2023 by Michele Szczygiel
Called 7 times to speak to someone each time connected to recording and them disconnected . This was at 9am. Not everyone wants connected to a website. They want a person to talked tooto talk.
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October 2023 by Hope DiGioia
Staff is cold and rude, blood draw is painful, nurse doesn’t explain process and jumps right into it without warning. If you miss an appointment and reschedule while sitting in the waiting room, they look at you and ignore you…even if you are the only person in the waiting room, they will not take you. Lol.
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September 2023 by Andy
Rude crew, terrible service. You cannot walk in as you would wait for hours. Even you have an appointment scheduled, you still have to come in on time but still wait for hours.
