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March 2024 by Mark S
Jami was an excellent resource for us during the process of buying our first home. She took the time to explain everything to us in a clear and concise manner. Excellent communication, fast responses and an overall pleasurable experience. Highly recommend.
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June 2023 by Melissa Juarez
Nice staff
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May 2023 by Vincent Wallace
Jami did a great job helping me with my loan. The process was very easy and everyone was very friendly and professional.
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November 2022 by Pamela Miller-Creighton
Jami Hamilton was absolutely fabulous! She stayed in contact with me almost daily to let me know where I was in the mortgage process. On top of that, this was an out-of-state purchase. My realtor and attorney said it was the most seamless out-of-state bank transition that they ever had!
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March 2022 by Matt
Awesome staff very polite and efficient. Always refer to me by my name.
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February 2022 by George Radich
My wife passed away in the middle of refinancing. They stepped up and got it done.
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December 2021 by LUKE DRAY
Listen. If your going here to do ANYTHING outside of withdrawing or depositing your money…. DO NOT GO HERE. I went here for a wire transfer and the lady looks like she hasn’t done one for 5 years… for being a long time first commonwealth employee I’m pretty disappointed I had to sit for 30min while she figured out how to submit an fill out the wire transfer information. Terrible & very unprofessional. This was enough to make me want to switch banks. Fire employees if they are making your business look bad because they don’t know what they are doing.
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July 2021 by DRAYZZZ
Listen. If your going here to do ANYTHING outside of withdrawing or depositing your money…. DO NOT GO HERE. I went here for a wire transfer and the lady looks like she hasn’t done one for 5 years… for being a long time first commonwealth employee I’m pretty disappointed I had to sit for 30min while she figured out how to submit an fill out the wire transfer information. Terrible & very unprofessional. This was enough to make me want to switch banks. Fire employees if they are making your business look bad because they don’t know what they are doing.
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May 2021 by Sharon Orienza
Agree with previous posters. Ridiculous with their fees and charges! Poor customer service on top of that
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May 2021 by Kelly Giel
They are ridiculous with fees and surprise costs
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April 2020 by Jonny Kigin
Outstanding customer service. Celeste, Asst Branch Manager, is very attentive, extremely accessible, and cares about her clients. I am a happy business customer.
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September 2015 by Katherine G.
Great branch with great customer service!!
