-
August 2024 by Jeff Carl
There are 3 reasons not to buy a car there is number 1. Their service center lie to you telling the car is fixed but it’s not number2 they do not fulfill there warranty in which we are getting a attorney for number 3 it’s a shady dealership don’t recommend going to get a new or used car there especially a used car
-
May 2024 by Bonnie Seitzinger
Professional, good with appointment setting, call upon completion very thorough job!
-
February 2023 by JENNIE antonelli
they were not pushy at all and were very helpful
-
September 2022 by Diane
Great service and people
-
April 2022 by Cheryl Ann Sweeney
Nice people to deal with Great service section Appointments are taken on time
-
April 2022 by Donna Machi
Great staff ! Love Amanda Schlegel! Second time buying from her and satisfied every-time.
-
April 2022 by Rodney N
I bought my car their, really didn't have a problem. Didn't care how service advisor handleed himself, but the management took charge and handled it professionally. Wish all dealerships would handle themselves in a professional manor. I had every right for getting upset, u tried preemptive strike. Nobody did anything wrong. Just should have made a phone call, to talk about product. Would buy another vehicle there.
-
March 2022 by Joey Hein
they are always nice and respectful. they made the time for my inspection even when my appointment was not until next week. Best place to purchase a vehicle
-
January 2022 by Daryl Drumheller
Went to get the oil changed in my pickup truck. The service center got me in. They notified me that somehow I managed to have a dead bird in my grill. The lobby for where surface is done everybody was appropriately 6 ft apart. The countywide news was on the television. They had beverages available and had signs posted for wearing masks.
-
January 2022 by Gray G.
Purchased a new Jeep from them and their sales staff was top notch, that's as far as the great service went. Have called their service dept a few times and the service writer is very rude and condescending. He does not want to listen to your concerns and issues and is very short with you. He acts like your time is not as important as theirs is. Maybe Outten should train their service writers in people skills to the same level as their sales dept. We called another local Jeep dealer and they were very receptive to our needs. Will never go back to Outten again!!
-
November 2021 by Andrew J Kuzmission
Their knowledgeable and caring staff and the service they provide
-
November 2021 by Al Kohallick
I can't say enough good things about Outten of Hamburg. They go above and beyond for their customers. I wouldn't buy a car anywhere else!!
-
October 2021 by Christian Lescowitch
Clean friendly environment. The staff are amazing and very knowledgeable
-
October 2021 by Tim Seyfert
Poor customer service by Brooke. I called in for service and she said they were on the phone and that I couldn’t wait on hold to speak to someone. I had to wait for 30 minutes and then call back. I never had any other places tell me that. I asked to speak to a manager and she said they were all too busy to take a phone call.
-
October 2021 by Rosalie Rivera (jojo)
Sale person who help us with the purchase of our first new truck was very knowledgeable about the truck's dashboard screening and other features in the truck. Sale's rep.and also the persons who help us finalize the deal for the truck.was very friendly,,respectful and patient with us Thank you so much.
