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“Helpful,If you are looking for a places to buy your hardware even for a washer go here. I went to Walmart to look for a piece of hose for my washer and didn't have it. I called Kratzers and they had what I needed and when I got there they had it waiting for me.It a place for all your needs!”
“Appalachian Hardware Co. is the kind of local business that makes you feel right at home the moment you walk through the door. The staff are friendly, approachable, and always willing to go out of their way to help. Whether you’re looking for something simple or need advice on a more complicated project, they take the time to listen and guide you in the right direction.
What really stands out is their product knowledge and willingness to share it. They don’t just point you to an aisle, they actually make sure you have what you need and understand how to use it. The store is well organized, and it’s clear they take pride in keeping things stocked and easy to find.
It’s refreshing to shop at a place where customer service is a priority, and Appalachian Hardware Co. delivers that every time. Supporting a local business that cares about its customers makes it an easy choice for me, and I’ll definitely continue coming back.”
“I like the customer service. There is only one guy that I try to avoid because he is usually really grouchy. You will know who it is as soon as you ask this guy for assistance. But everyone else is great. I have found that ACE prices beat the larger stores.”
“The go to hardware store in the area for many many years. Really appreciate the mom and pop atmosphere and the fact you don't have to walk and walk and walk and walk and walk to find what you need. Takes 5 minutes to find someone knowledgeable, get your item and get in line. Lots of deals and unexpected items. Great place!”
“This place and the people running it are absolutely fantastic. There's so much more here than you might think at first, it just keeps going and going. They were recently very accommodating with some special requests for a delicate, time sensitive situation I had and they have exceeded my expectations. On top of all that, they also help facilitate easy Amazon returns which was very much needed in this area. Businesses like this one deserve full support from the community. Thank you!”
“Love this place. It's so nice having a hardware store .2 miles away. Don't mind paying higher prices for supporting locally. Adds to convenience and takes away from the cost of gas to the bigger stores.”
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“Great customer service,they carry many different items & will check with the other hardwares that are local to see if they might have the item you are looking for! The new addition is now their main hardware store & the other side(the orginal store) is for repairs & equipment sales.”