Johnston & Murphy offers a positive shopping experience, with knowledgeable and friendly staff like Mickey, who assist customers in finding the right shoes. Shoppers appreciate the helpful service, including options for shipping and information on discounts. Even during busy times, the staff efficiently helps customers discover comfortable dress shoes and boots, often resulting in great deals. Overall, the store is recognized for its excellent customer service and variety of footwear.
Found exactly what I was looking for. Came in for 2 pairs of more comfortable dress shoes to wear to tradeshows, left with 3 pairs and a pair of boots - had some great deals. Mickey was knowledgeable, friendly, and helpful.
December 2023
Mickey was extremely helpful. I was very pleased with how he assisted me in finding the shoes I wanted. He even offered to ship them. He went over the store's discounts and answered the numerous questions I had.
July 2023
Nice stuff. Wish they had special pricing for those 65 and older.
