Advance Auto Parts, located at 6011 National Pike in Grindstone, is well-known for its exceptional customer service and wide range of automotive aftermarket products. Customers appreciate the helpful and courteous staff, who often go above and beyond to assist with finding parts and addressing specific needs. Many reviews highlight the store's large inventory and the ability to quickly order parts from other locations for same-day delivery. The loyalty program, Speed Perks, is another feature that customers enjoy, allowing them to earn points for discounts. However, experiences can vary; while most encounters are positive, there have been some instances of unhelpful service from individual employees. Overall, the store is highly recommended for its honest service, extensive offerings, and commitment to customer satisfaction.
The people here were the most helpful I've ever had at a part store. Got me everything I needed and we're super cool about it
April 2025
Sunday afternoon 04/13/2025. These guys went above and beyond to help me find a drive belt for my kid's go-kart after a 25 min drive to their store and a little mixup on the belt number. Though it seemed like their norm to help customers this way. Awesome service, great guys. Saved me some headaches for sure. Thank you... read full comment
February 2025
Super helpful and honest, which is nice when it comes to parts and cost! The customer service was great! Highly recommend this store specifically 👌