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October 2024 by Karen Mosley
Wonderful service. My technician went above and beyond. A1 rating
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October 2024 by Morgan Colbert
28 October 2024 - Service Department (Honda recall work). Honestly, the most impressive vehicle service department that I have ever experienced in 40 years of buying vehicles. I purchased my Ridgeline from Smail, never intending to have service work done there (closer Honda dealers around home). When it came to scheduling 2 recall repairs, I looked at the reviews. I decided to go with Smail due to their way better satisfaction rating. Glad that I did. They were extremely efficient in getting my truck queued inside, and getting me seated in a very comfortable waiting room. There guesstimate of 3 hours was correct... actually, a little better. They did a comprehensive inspection of my truck and DID NOT try to sell me any additional service work. The complimentary vehicle wash was an unexpected perk. I dealt with Tony and Brandon; they were top notch. When I got home, I did my own oil & filter change. Afterwards, I was questioning "why"? When I get through the other 2 genuine Honda filters, I'm going to start taking the Ridgeline to Smail. 4☆ because I don't give 5☆.
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October 2024 by Zach Gilkey
Smail Honda always takes the absolute best care of you and your vehicle. Always timely and always kind.
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October 2024 by Sue Trout
An enjoyable car buying experience!
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October 2024 by Diana Tetkoskie
Service person was no pressure and notified me as soon as a vehicle was available. Gave me info on services recommended for milage, and accepted my choice to have or not have additional services added per milage recommendation. Part will be ordered, i will be contacted when part arrives to set up appointment, and everyone was friendly and non-judgemental.
Servicable USB shortage is also covered under original warranty!!
However, after checking the electrical related to my Andriod Auto USB shorting out, I no longer have my usual readout for cruise control on dash and automatic slowdown of cruise speed is not happening with selected distance between vehicles while in cruise.
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October 2024 by Sherry Mergner
I have always been highly satisfied with the service at Smail Honda. They are quick, reliable, professional, and do a good job. Thanks!!
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October 2024 by Rainey Opperman
Great dealership!
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March 2024 by Steve Musial
Great experience. The sales rep and finance manager were first rate. We got to the best offer quickly. And they helped me make an educated decision on an extended warranty. I am a sales consultant so really it was a no brainer with the amount of miles I drive. Thank you so much.
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February 2024 by Tonii Gee
My sales man was absolutely amazing. I recommend!
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February 2024 by mike waldrop
My my Odyssey in for routine state inspection. It was taken in on time and before you knew it was done. Always a terrific job performed at Smail Honda.
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February 2024 by Kevin O'Connor
These guys are great to work with. They are professional, friendly and efficient.
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February 2024 by madlyn derito
Courteous service advisors. Updated software within a very reasonable time. Completely satisfied with this service at this Honda dealership.
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February 2024 by Gayle Sickora
I got the appointment within a few days from calling. Staff pleasant, knowledgeable, and expedient.
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February 2024 by Gary Lewis
Excellent
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February 2024 by McDonald Michael
Fast and friendly service.
