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February 2024 by Gretchen Angelicchio
Devon was absolutely fabulous always takes great care of my car
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February 2024 by Jennifer Detruf
Very prompt and speedy on servicing my vehicle. Cam was great!
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February 2024 by Sarah Campbell
Great sales service. Rob Jupena helped make the buying process go smoothly. Paperwork was handled in a timely manner.Love my truck!
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February 2024 by Connie Kropp
Always friendly and service was great
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February 2024 by Gary Ebert
Pleasant Rep and wrk complete in timely fashion
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February 2024 by nancy yafchak
I HAD TO GO TO THE CHIROPRACTOR AND THEY TOOK ME.
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February 2024 by Lonnie Reynolds
Very friendly people who worked with us to reach agreeable terms. Although we went prepared and educated about the worth of our trade-in, we were somewhat disappointed with the bottom line. Other wise, we are pleased Smail’s efforts to make it work.
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December 2023 by Mark N
Had a great experience with Smail Cadillac. My service writer, Cam, was fantastic to deal with. He kept me well informed during the whole process.
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December 2023 by Rebecca Simmons (Reby)
Passenger vehicle inspections should not take two hours … even without an appointment. So unless you like long walks through car dealerships, go elsewhere. It’s also comical to me that they want to charge $50 to replace a rear license plate bulb you can change yourself for a few bucks and a little time. I guess a sucker is born every minute, but it ain’t me. Won’t be back for a simple inspection, mechanical work, let alone to buy a vehicle. Yikes. No thanks.
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December 2023 by E Cole
I had gotten white paint on my car. First, the staff was really attentive and empathetic to my frustration of my car hitting freshly painted lines. The detailed my car at a really good price and removed the visible white paint from my red car. I was tired of looking like a peppermint candy cane. Also I had a ding on my rim which was not covered under my insurance but the detailing office got someone to fix it just like new and again at a reasonable cost. Smail is the only car dealership which treats you like royalty. Highly recommended for their service.
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November 2023 by Amanda Winnor
For someone who typically hates shopping for vehicles, Bill made the process painless! We were delighted with our experience. The customer service was amazing.
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October 2023 by Brandon Goodwin
The salesman Brendan was great. The service other then that was not. Very long wait times to purchase the vehicle. We had issues of the vehicle smoking the second day of owning it. We took the vehicle back and nobody would get back to us about what was going on. We had to call over 5 times to get a answer and even then they didn't know. Eventually we had someone talk to us and the vehicle was over full on oil. But wait they are the service center that changed the oil? They also have the text updates that nobody ever answers I sent multiple messages with no answer. Will never go back here again. Also won't refer anyone here either.
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October 2023 by Stan Noga
Waited several weeks for my truck to come in and my sales person (Bill) was great. Did the trade and the deal all by trading phone calls and text messages. We also got any of the add ons by phone also. Had a mechanical problem on the day of delivery but Bill and the crew went out of there way to make it right when I picked the truck up after the problem it was as nice or nicer than the first day I picked it up.
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October 2023 by Mary Caughell
Work was completed in a timely fashion. The Service Rep made sound recommendations and reviewed the work with me at completion. Great facilities for waiting customers! Pricing was fair.
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October 2023 by Jacob Stoner
Smooth process from start to finish. The service tech, Camden, thoroughly explained all of my options and provided me with expert information. I received my vehicle back cleaned and operating better than before. Thank you.