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March 2023 by Tyler H.
Had to get my Mazda 3 repainted under warranty I had no problems with the Collison center at all Howard was very helpful and even called Smail Mazda when they were messing around with me He handled the problem for me I was told at least two weeks for my car to be repainted but I knew it would be a little longer they're pretty busy and to repaint a whole car is a lot of work anyways got my car back and the paint is pretty good they got most of the paint chips/ paint peels but there are still a slight few left not sure how they're still there but that aside service was great
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June 2022 by Jake F.
Stay far away from this place. Had one of these worst experiences ever getting my car repaired after ACCIDENTALLY hitting a deer. This shop tried to return the car back to me broke twice, which each time I made sure they fixed what they hadn't. The manager is extremely rude and unprofessional, also how is it the customers fault that you're employees lie about doing a diagnostic check? The first time Smail told me to pick up my car, the car still had a malfunction light "similar to check engine", the one lady at the front desk told me just to drive off, which made no sense, no apology nothing, she just referred to me as "that kid" zero respect. Also their business practices as far as charging you're insurance for every little possible thing such as putting stickers on, cleaning the car three times, so many different things is completely unethical and wrong. Please take you're business somewhere else and DO NOT MAKE THE MISTAKE I DID.
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July 2021 by Elizabeth Holbrook
They were very nice and tried there best but they were not able to get my windshield and have me on the road when I needed it but they tried very hard
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June 2021 by beth gibson
Scheduled an appointment online. Their website didn't ask all of the appropriate questions, so they showed up with the wrong glass. Slightly higher pricing than other quotes I received.
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December 2016 by Rebecca Robbins
Thanks Darren and Denny! Excellent, efficient service. Highly recommend Smail for future auto glass repair.