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February 2024 by Chelsea Omasta
Third car I bought from Smail. I worked with John Howard from Smail Acura. John was fantastic to work with. He was honest, he values what he does, he wasn’t a pushy sales man, he didn’t pressure me into anything I didn’t want. He actually listened and acknowledged me. A lot of salesman try to up-sale, and they’re real demanding, but John isn’t. John is real personable, and makes the car buying process painless. And Anthony from the finance department made the out of state process easy too! All good experience. Go to Smail! You won’t be disappointed :)
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January 2024 by Brian Walker
The team at Smail Acura, Lloyd, Joe P and manager (sorry I can’t think of your name right now) are second to none. They treat you like one of the family and are true professionals. If you need a new Acura look up Smail Acura in Greensburg Pa, you won’t regret it!!Thanks again guys, I appreciate you looking out. We love the MDX btw!!
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January 2024 by Leanghuy Meng
Everything run smoothly, I recommend to everybody whose want a car should go and see at Smail's Company. I love the salesperson. Alec, you're the best!!
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January 2024 by Bucky BaconBox
Scammers, liars and thieves. Charged me $209 for a brake fluid flush that they didn’t do. Brakes go halfway to the floor before they start to engage which they claim is normal operation. I texted their live chat asking for a refund since they didn’t do what I paid for and they never replied. While I was watching the mechanic, he was extremely angry and was bouncing up and down and shaking the steering wheel and throwing a tantrum inside my car! You can’t make this stuff up!
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November 2023 by Ashley Esch
Took my RDX here to get an oil change and was very satisfied with my service from beginning to end. Everyone was very friendly, patient and a pleasure to work with!
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November 2023 by Dana Fullerton
Lots of car dealers say you’re part of the family but John Howard at Smail goes above and beyond to make sure you feel taken care of and truly cared for every step of the way.We have purchases two cars from John and couldn’t be happier. John and the service staff give us the Royal treatment every time.I know that I am in good hands and will be for the life of my cars.John himself picked us up at our home 45 minutes from the dealership when we didn’t have a car. We have a loaner available anytime our car is being serviced without fail and we indeed do feel like John is part of our family.We won’t go anywhere else.Thank you John and your staff, you are too dog in our book ?
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November 2023 by Andrew Jarabak
Service people are courteous and always take good care of you. Waiting are is clean and modern. Cost is a little expensive but it's a dealer so the service is always done correctly
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November 2023 by Jordan Bosas
Had an awesome experience! The management staff, financial department and our salesman Alec Layton did an amazing job making our car buying experience seamless and enjoyable!
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September 2023 by dara moore
Impressive customer service!!! I didn't originally buy my Acura from them but the next one will be purchased from Smail Acura. I had a service done on my vehicle and they did an excellent job! Positive experience!
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September 2023 by kelly botteicher
We had our car in for inspection and emissions and to have our Navigation system updated. I highly recommend their service center always a quick easy experience! Always reliable work!! Very trustworthy!! Always have dealt with Smail for all our car needs!! Our technician Cameron was great! He kept us updated
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September 2023 by Kristen Cocciolone
Everyone was great. Clint stayed an hour after closing on a holiday to ensure we left with the car. In n out in 2.15 hours. Thanks Clint n team
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September 2023 by Mike Hecker
AJ in service was fantastic! It takes a lot to impress me after 15 years in the car business. In the Pittsburgh market we have several choices to service Acura. One is corporate owned I do not care for them. One is to the south of me considerably. Then there is Smail the furthest away from me I’m in Beaver Falls PA. I was beyond impressed. My service was very fast (60000 mile service) it was done right the first time. What impressed me the most was my car was washed dried and vacuumed which saved me 2 hours this weekend doing myself. They are worth the trip and I will be back. Thanks so much!
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September 2023 by Mike Gibson
Smail Acura was able to locate the MDX we were looking for, had it transported to their showroom, added accessories, and we closed the deal within 3 days of a phone call to our trusted GMC Sales Rep, Bill Campana. Bill's, Acura colleague, Jessica Crawford, assisted in the process showing my wife and I all the ins and outs of our new purchase. Well done, Smail!
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August 2023 by Tim Cathers Jr.
My experience purchasing a brand new car from Smail Acura, with my Sales Rep, Tyler Sciarrino, was excellent. Tyler's service, product knowledge, professionalism, and drive to find ways to meet my needs was top tier. He made the entire car-buying experience comfortable, effortless, and as stress-free as possible.I also received 1 on 1 support and guidance from the General Manager of Smail Acura, Marcus Smail, during my purchase experience. This, in addition to the rest of my experience, demonstrates the level of professionalism, service, and care you will receive at any of the Smail dealerships, whether you are working with the General Manager, the Sales Rep, or support staff.My experience was topped off with a meticulous vehicle overview delivered by Sales and Leasing Consultant, Jessica Crawford, followed by a non-pressuring document signing process delivered by Anthony Polvinale. Lastly, one of the detail technicians conducted touch point detailing on the vehicle to ensure it was perfect for my drive home, and I can happily say it was.Overall, I rate my experience 10/10, and will recommend anyone to work with Tyler, and his team, at Smail Dealerships.
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July 2023 by Joe Tito
Great overall experience. Justin Pisano in sales was awesome. I was impressed they were able to handle my out-of-state tag processing!