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March 2024 by Alaina Pacelli
Would not recommend at all, if i could give 0 stars i would. These people are nice but they don’t care, i had to have my car towed about a month ago in front of my apartment. Mind you, my street is a one way which i had notified them that it would be a one way and they said it would not be an issue at all. They get there and it takes them a little over 40 minutes to get my car onto the tow truck AFTER they tried to get my boyfriend to drive my car which couldve damaged it more since my from tire was quite literally crushed and my hood was on top of my tire. They charged me 300$ for that and told me my insurance may be able to cover some of it, my dad then called insurance the next day and insurance said they would cover half of those costs if we had a receipt. Now i called them the next day saying i needed a receipt and she said she would email it to me, a month goes by no receipt i called again and a different lady told me they would send it to my phone number, never got it through my phone number. It has now been a mo th and a half to where they told my dad they would send a receipt in the mail, they never have, i even showed up to the place, no one was there but i did talk to a lady and she again told me they would send a receipt to my phone. Absolutely outrageous this happened a month and a half ago, i still have not received a receipt.
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October 2023 by Raechel Neal
I had a very chaotic car breakdown tonight and everyone involved was very stressed. The lady on the phone was super sweet and helpful. The people who came and got the car were also very nice and helped handle our stressful situationVery pleased with service. thank you.Service: Car towing
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October 2023 by Ben Fisher
Very kind and quick sevrice, would use their services again.Service: Car lockouts
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May 2023 by eli crutchfield
I can not speak highly enough about this company and the people working there. My father and I broke down about 2 miles outside of Greensburg at 2:00 AM while towing a 26' trailer. We were at a loss for ideas and pretty much stuck at the rest stop. After a quick Google search we were lucky enough to find this place & gave them a call. Not only did they pick up at 2:00 in the morning, they had nothing but constructive advice on how to get our self's out of the sticky situation. They were even kind enough to let us park the trailer at a lot closer to where we broke down while we delt with the truck. These are genuinely good people who are in the business of taking care of people and not money hungry what so ever.I would advise you take all your towing (and emergency towing) car needs to Nicks - great people, even better service!!!!
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May 2023 by Gretchen Crutchfield
My husband and son were on a 12 hour road trip and broke down. Nicks answered at 2:00 in the morning and offered friendly service and advice.I can’t be more thankful for Nicks!!
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October 2022 by Lint Kaufman
probably a reliable towing experience as i've seen from other reviews, but my brother went in for a repair on his fuel tank and evap lines. he authorized these repairs, which took almost a week (without being given a time estimate for over 4 days, as well as lacking an accurate cost estimate. i was in the room for most of these phone calls and they seemed very unsure of the exact cost or time for these repairs.) when he got the car back he was told his brake lines were rusty and to get them fixed, which he noticed issues with the brakes upon driving. he spent money on a new master cylinder and two new calipers (as the brake bleeder screws had been broken off) before realizing they had installed a new brake line without his authorization without telling him and without properly bleeding the brakes (as previously mentioned of the broken screws.) therefore, there was air trapped in the brake lines. when he called them to inquire about this, they said it was a "courtesy" repair, but offered to send people to bleed the brakes for him. thank you for doing this much, the gentlemen were polite and helpful. they did suggest multiple times that he stop back to replace the other rusty brake line (this time with permission, maybe?) which is obviously not happening
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September 2022 by Steve Coberly
Nick was an amazing guy. On a Saturday afternoon I broke down in Donegal and needed him to tow me back to Pittsburgh. He was more then happy to give me a hand a showed up in about an hour. Super friendly guy and he even gave me tips on how to get it fixed. I highly, highly recommend that you call Nick's Towing Service if you are stuck and need a tow.Service: Car towing
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August 2022 by Walt Zaziski
My 16 year old daughter car broke down going to school at 7:15 AM and AAA said it would be 3 hours before they could get to her and I'm out of town for work. So I called Nick's Towing and they had a driver there in 15 minutes, and they were very concerned that my 16 year old daughter was safe and not stranded on the side of the road. Thank you Nick's.Service: Car towing
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August 2022 by Tim Reitz
Called Nicks to have them use the wrecker to lift a wood stove out of a basement and onto my trailer. No one else would help me. Nick came and had it done in 15 minutes. Great people and try to help everyone they can.Very pleasant all around good people.
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August 2022 by Brian Merdian
After over a FOUR HOUR run-around and horrible customer service from AAA, leaving me stranded on the Turnpike this past Friday night I took matters into my own hands and luckily found Nick's Towing and they turned out to be FANTASTIC!!! They handled my situation, got my vehicle towed to my garage and the price was more than reasonable. I now have them saved to my phone. My recommendation... if you live in Westmoreland County or the surrounding area, cancel your AAA membership and put Nick's Towing into your phone. They WILL DEFINATELY be there when you need them. THANK YOU NICK'S!!!Service: Car towing
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August 2022 by Barbie Weber
Nicks was absolutely wonderful! Not only did they tow my vehicle they looked for a solution for my issue to make my outcome easier. I was very upset and they were so understanding. Nikki was amazing, I live several hours away and she went out of her way to make sure I was taken care of. ⭐️⭐️⭐️⭐️⭐️Service: Local hauling
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August 2022 by Marni Phillips
This business is run by exceptionally caring and professional people. I would give them 20 stars if possible. My family experienced an auto issue on a road trip to a college drop off, I called Nick's as a Hail Mary after hours and they responded with kindness, compassion, professionalism and expert service. I was blown away (and in tears of gratitude) by Nikki and her team. They went over and above to make sure that our safety was prioritized. If you are looking for good people who run an amazingly professional business, call them.Service: General repairs
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August 2022 by M. Leonard
Nicky was incredibly helpful when our teenage daughter totaled our vehicle. I have NEVER received such amazing customer service. Thank you Nicky...we will never call another towing company again. You are permanently in my contacts.Service: Car towing
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July 2022 by Starshine Moonchild
Nick’s towing is the best.! My car’s key fob gave up the ghost and the car was immobilized. Called Nick’s and Nikki not only tried to assist me with trying to reprogram the fob before she sent out the the truck, but she calmed my nerves over having this issue in the first place. They were great..! Would totally recommend to anyone needing a tow and a friendly voice..!Service: Car towing
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July 2022 by rachel Shaw
Nick's towing saved my butt! My car did a thing, leaving me unable to shift out of drive or even fully turn it off, and of course, this happened at night, on a busy road. So I called Nick's and was able to get it towed to my mechanic in record time! The process was smooth, quick and pleasant, considering the circumstances. Highly recommended!Service: Car towing
