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September 2024 by Z 2
A couple weeks ago I took my car here because I knew it needed some serious brake work and possibly more.(It was so much, much more) I came to Lug Nutz because of the reviews and trusted that they would be able to help. Luke and the mechanic on duty were incredibly helpful and kind. The car needed new brakes, rotors and calipers and more. They managed to get it all fixed and running before the end of the day! We are very understanding when it comes to the amount of labor involved and did not really expect it to be done. These guys will go above and beyond to help you. Our car has been running better than ever and I feel safe driving my kids around again.
*side note* I mentioned to my husband (literally today!) how much I appreciated the respectful interaction and when we checked the mail, there was a HANDWRITTEN thank you note from the owners and staff! ??? Absolutely the definition of going above and beyond! Don't bother looking anywhere else for a family mechanic, Lug Nutz is the best in town! ???
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August 2024 by Craig Shrum (Academy Hill Remodeling)
I used Lug nuts to replace my transmission, along with countless other things needed for my inspection. They were great. I couldn’t ask for better communication. They also kept my van inside their garage where it was secured. I felt very comfortable with my van being in their care. It’s running great now! I will use them again.
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August 2024 by Brandon Ondish
Great service and very friendly
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August 2024 by josey wales
Terrible place to get your car done. Overpriced and doesn’t get don’t on time they don’t answer the phone
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August 2024 by Cody Shannon
By far the best place I ever taken my car to get worked on they are fair and reasonable and don't rip you off
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July 2024 by Dylan Ash
The whole team was awesome. Great attention to detail and they really go the extra mile to help you out!
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July 2024 by Harry Henry
I recently got some work done on my vehicle at this shop. From here on out I will not only be using them for all my vehicle needs but will also be recommending them. The staff is nothing but friendly, and they updated me throughout the entire process. I took my vehicle to 2 other shops and no one could figure it out. I finally took it to this shop and they were able to figure it out and completely fix the problem within just a few days. They took the time to actually diagnose the problem and fix it. Luke is the gentleman I talked to I believe that was his name and was nothing but nice. The techs 100% know what they are doing and will for sure be going here from now on!
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July 2024 by Jaden Lopez
My first experience with Lug Nutz Tire and Auto Service was great. They were very communicative and great to talk to. After the service, I received a very neat "invoice" explaining all the things my car checks out on but also some things to look out for in the future. They were very informative and absolutely no pressure following the service. I definitely recommend!
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June 2024 by Ronda Davis
Lug Nuts was able to provide me with same day service even though they were short staffed. They went above and beyond would definitely recommend!!!
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June 2024 by Nicole Peeler
They were punctual and fast and very kind. Highly recommend.
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June 2024 by Clint Shuey
Car is driving great! A year ago the dealership did an alignment and afterwards car was drifting and pulling. They blamed me for the tires I purchased elsewhere. I delt with it and with worn out tires in a year I found Luke at LugNutz. They worked with my schedule and got me in for tires, alignment, inspection, and a couple replacement parts that were needed. They were very thorough, timely, professional and easy to talk to and deal with!! Thanks again LugNutz!!!
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June 2024 by David West
1st time at Lug Nutz. Everyone went above and beyond. Can't thank you all enough. Highly recommend Lug Nutz.
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June 2024 by michele gurgon
Just an excellent experience with this business. Would not take my car anywhere else.
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May 2024 by Evan Greco
Had an issue the first time around, no questions asked took it back in and got me taken care of. Very nice staff
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May 2024 by Marina Venturelli
Second time here and both times I’ve been completely happy with the service they provided. They are professional, competent and thorough. I’ve interacted only with Luke and he’s amazing. Lug Nutz is my new mechanic of choice.
