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July 2023 by Angelina L
We pulled our children out of the daycare center because the financial department was a nightmare. They have one women that openly says discriminatory things to people, in charge of all of the money coming in and out. She only allows direct access to your bank account as means of payment, and pulls money out without a schedule. She refuses to do invoices or notifications. At one point she had taken over a hundred out for three days in a row, and gave us no notification. When asked why different amounts had been taken out for three days straight, she screamed belligerently and has since made comments to us about how we just can’t afford their services. Asking what the random fees are for doesn’t mean we’re unable to afford it, but it does mean that random amounts pulled from our account multiple times in one week, with no explanation definitely shows how unprofessional, untrustworthy, and belligerent that one-person finance department is. At one point we had to order a new bank card and in the time we had waited for our new card to be sent, she had charged us three $30 fee for not giving her direct access to our bank account, even though we had paid the amount due with a check.After we got our card sent to us, she randomly informed us that we owed her $600 in cash by the end of the day for a weekly fee she had been letting build up for two months. Since she doesn’t do notifications, invoices or receipts, we had no way of knowing about this extra charge.We finally just paid her and pulled our kids out. The nasty comments about if we could afford their services apparently we wouldn’t ask for an explanation of fees? Then comments made to my husband that I don’t take care of myself because I’m diabetic( I’m type-one and I have monitors, medications and doctors) screaming that she’s too busy to deal with me right now because she has deadlines and things to do when I asked her about withdrawls out of our account, really just has us questioning if she is just trying to hide fraudulent charges.
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July 2023 by Lucas Stairs
Quality is horrible i’ve ruined so many of my basketballs on there dirty gym i’d rather just go to la fitness or planet fitness this place is awful all the equipment is older than my great grandma
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October 2022 by Pris Arocha
Just had the worst experience here I went to go swimming this more.we get to the pool and the life guard goes are you even members here. And then preceeded to say nows not a good time come back later. Humiliating. The welcome center needs to be able to explain the facilities better. Literally told us nothing when joined
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September 2022 by MichAL GT
Parking is just awful can get quite expensive with the meter feeder app.
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August 2022 by Wes Lee
Best ymca in America.
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August 2022 by nadia schindler
Several reasons for low rating. Ultimately it was the employees, they claimed not to be “biased “ on who they hire but I was only a temporary fill I was replaced. Also I had unwelcomed opinions from another employee. This place is toxic
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August 2021 by Krysta B
My family and I absolutely love it here! Both of my kids have been enrolled in their preschool and my daughter is now enrolled in their summer camp. Both have been incredible experiences from start to finish. From the staff to the programming to the curriculum, it’s all been such a great experience for my whole family!
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September 2020 by Anon Ymus
I have been a member of other YMCAs across the country for over 10 years and have NEVER heard of a Y that doesn't support military or their families. They basically told me they didn't have the time to process and honor a military membership, even though I, as the member, would be doing all the application submission work?! If they don't have time for me (or want my membership) then I don't have time for them.
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May 2020 by Matthew Simmons
I have been a member here off and on for a few years. I have always been extremely satisfied with how clean everything is, which is always up in the air for gyms (it seems to me anyway). The staff have been very accommodating as I'm signing up membership and then pulling it out again as my schedules change. I have only used the weight training room and pool, none of the child programs or classes.
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May 2020 by Erin Showman
Laid back, lots of equipment, 2 pools, what is not to love.
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May 2020 by Terry Faulk
Parking is horrible the facility is not bad the equipment was OK and the staff was absolutely wonderful to me . The parking is my big gripe
