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March 2024 by HYBRIDLYCAN Emperor
Good place very helpful people in person and over the phone when it comes to my pets health
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February 2024 by Detective Andy
They seemed to genuinely care about my cat, of course you want your animals treated as you would treat them, and I feel they do that here, a little pricey, but it is a vet, what isn't pricey in today's age, ,but I think my cat got quality care, and that's most important
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January 2024 by Jessica C. Solomon
This place was fantastic. Very nice and reasonable prices.
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January 2024 by Frank Johnson
Actually i never been in it. Dont know why it shows up. But im suer they do importent work for pets.
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December 2023 by David Zentarsky
Good staff,courteous and profitable and treated my pet very well. Only reason not 5 stars is a bit pricey. Overall a good experience.
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December 2023 by Michelle Hamill
Brother took his cat in for possible allergies. Wasn't allowed to be with his pet in exam room. Way too expensive. $400 for cone and medication. Had to take him for revisit. Went across the street to Greensburg Vet. They fixed the problem for $100.
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October 2023 by Ashley Tepsic
They are always very friendly but my dog was seen today for an 11am appointment for a rash and vaccines. They made me drop her off and then kept her in the office for 3 hours and I was not able to go back with her. Seems a little excessive…
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October 2023 by Lisa Caruso
They were extremely thorough in their assessment of my cats situation. They were kind and considerate of my concerns . They listened.
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September 2023 by Lynn S.
I called Banfield in Greensburg on Friday 9-1-23 and I spoke with Alexis and I had asked her about talking with Dr. Petrosko about a brace for my dog Apollo and she said she would let the dr know and get back to me. I did not hear anything all day so I called back in the afternoon on Friday and got Alexis on the phone again and asked if she had spoke with the dr yet and she said no the dr is not in til tomorrow. Well Alexis failed to tell me that when I talked with her in the morning at 8:36 a.m. I said to Alexis, you did not tell me that the dr is not in til tomorrow. Then I had to ask her about the joint supplements I am giving my dog right now and she was huffing and puffing when I asked her about them, which is not professional when a pet owner is asking about something related to what the dog is taking, she should be focused on what I am asking and not huffing and puffing at me because I want to ask her about it. So I spoke with the dr on sat, and I brought it to her attention about Alexis and she said she would have to talk to Rachel the manager. I called Sept 5, 2023 and spoke with Alexis again and she was a little better today at first when I asked for Rachel and she said she is not in today and that she could have her call me because she is not in yet. I asked when she would be in and she said she is not sure but she would have her call me. Well I had to call back because I had to ask for Banfield to send over a fax to PVSEC for a referral and spoke with Alexis again and I was put on hold when I first called for ten minutes and finally she come back on, then I told her that I needed a referral faxed over to PVSEC and she said she will get with the med team and the dr and have that done. I had to ask(because she does not volunteer any info) I had to ask when the dr will be in and she said not til tomorrow because I don't want to have a repeat of fri where I thought the dr was in and she was not and I find out that the info was not sent over like it was supposed to. So that is why I asked this time when she is in. I was polite with her and she was for a bit but then I said ok thank you Alexis, and she says mhm, showed no interest in being polite back with me. Then I said bye and she just hung up on me. Not the first time either. I feel she did that because I was on hold for ten minutes and we got disconnected when she picked up the phone after ten minutes of me waiting and getting disconnected I had to call back and she picks up again and Alexis says can you hold I said no, not this time, I said I was on hold for ten minutes the last time I called and got disconnected and I can't hold this time and she says is it an emergency and I said no but I can't hold this time. I feel because I told her I can't hold this time where I let her put me on hold the last two times and patiently waited for her to come back on and because I did not wait this time on hold and that I needed to talk with Alexis then that she was mad and that is why she just hung up instead of being polite and saying bye back, have a nice day nothing. Very unprofessional!! I really don't want to take my dog back there anymore. I am looking elsewhere to take my dog and cats. I feel that the money I pay monthly for my three pets for care that your patients and families should be treated with a little more respect than Alexis likes to give to people. I am only giving one star since I have to give one, I really don't even want to give one star.
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August 2023 by Shane Larkin
I have to get this out there and it is likely more a product of the greedy world we live in than anything. We are Optimum Wellness Plan holders with Banfield for our dog Rani and have been for 5 years. Pay almost $70 a month ($800 a year or more so we can hope to save when something big comes along) and usually take her in once or twice a year (annual teeth cleaning and a check up). She is in for her cleaning as we speak and they call us to let us know she has some bad teeth that need extracted. Mind you, she's already under anesthesia and is on the table for the teeth cleaning (which to my understanding is usually the priciest part). On a previous tooth extraction at another clinic for another family dog, we paid $850 for one tooth but it was itemized and the anesthesia and cleaning was $550 of the total. The actual tooth extraction was merely $50. Banfield calls us and puts us on the spot in the moment of her cleaning and hits us with $1500 to pull 3 teeth for our dog that is already under and in a procedure. I honestly don't care if they price or line-item things differently from vet to vet. That's outrageous and exploitative for a vet to approach their practice that way. My thought is that they are trying to recoup money on OWP users because they lose money on the teeth cleaning. If someone walked in for an extraction for their dog and had to pay for the entire procedure, no way they are charging them over $2000 to pull 3 teeth. And if they are, that is insane. Most families live paycheck to paycheck and now you can't even afford to have a pet because it costs as much as a child to keep them safe and alive. I used to be able to take care of my dog (in the 90's and 2000's) for a couple hundred bucks a year and we got way more done for them annually. This is crazy and Banfield needs to reevaluate. Be careful going their for larger procedures because they want to hit that account hard.Side note: the staff and vets are nice and this is a corporate owned brand so it's likely not their choice on pricing. Still doesn't make it any more reasonable.
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August 2023 by B B
I took both of my dogs here for years. 12 to be exact. We relocated to Wisconsin and I took them to get all their check ups before we moved. They said lab results looked great but I took her to a new vet they saw those lab results right away and they were definitely not great. Shame on you Banfield. Had we caught it sooner we could have started her on treatments to reduce the size giving us more time with her. The thyroid tumor expanded to the trachea and affected the larynx she had such a hard time breathing. I was told I had maybe 1 to 2 weeks left with her. We had to put her down this past Tuesday. She was 13 1/2 years old. I realize that is a long life for my girl, but she didn’t have to die like that. Not over something that could have been caught sooner, giving her the chance to enjoy her meals. She couldn’t bark anymore. She couldn’t catch her breath. I didn’t want her to suffocate. I’ll never recommend this company to anyone.
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August 2023 by Brandy B.
I took both of my dogs here for years. 12 to be exact. We relocated to Wisconsin and I took them to get all their check ups before we moved. They said lab results looked great but I took her to a new vet they saw those lab results right away and they were definitely not great. Shame on you Banfield. Had we caught it sooner we could have started her on treatments to reduce the size giving us more time with her. The thyroid tumor expanded to the trachea and affected the larynx she had such a hard time breathing. I was told I had maybe 1 to 2 weeks left with her. We had to put her down this past Tuesday. She was 13 1/2 years old. I realize that is a long life for my girl, but she didn’t have to die like that. Not over something that could have been caught sooner, giving her the chance to enjoy her meals. She couldn’t bark anymore. She couldn’t catch her breath. I didn’t want her to suffocate. I’ll never recommend this company to anyone.
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July 2023 by Janet Leichliter
Very professional staff. Gave both of my Corgi’s their flu shot. Met with the vet afterwards and she detailed their respective exams.
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May 2023 by Tita Vega Archeval
I've been a patient mommy of Banfield for over 15 years and I wouldn't change it for any other Pet Hospital. I travel almost 2 hours to the closest Banfield to me, to take my pet for all his medical needs. People say I'm crazy to travel that far. My Capone is worth it, because I know he's getting the best Care. Been through three different states n have not had a bad experience with any Banfield Pet Hospital... I highly recommend it...
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April 2023 by Alex C.
I made an appointment online for a stray cat that I had caught in a live trap over a week ago. I just wanted to get a general exam for his health for obvious reasons. When I first caught him I took him to a different vet to check if he had a chip or not. He did. They tried calling the owners but no one answered no matter how many times they called. The previous owners also declawed him. So, the vet told me he would be better in my care. Flash forward to today, my boyfriend and I came into Banfield for the checkup. Upon arrival there were a lot of workers who had an attitude. They seemed very annoyed for some reason. They took our cat and didn't let us come back to be with him until the very end. This took over an hour. During the whole thing, they had a "middle man" to go back and forth and tell us what the vet was doing? It was very odd and I've never seen that with any vet establishment. The vet seemed to only care about selling their products as if they were a salesperson. They weren't telling us much in regards to the health of our cat. I had to basically pry it out of the vet to tell us whether or not our cat is in good health. The vets here are truly salespeople first and vets second. The prices are unfair. They charged $5 for "throwing my cat's poop away." What even is this charge?? The vet was almost fighting us with the whole previous owners situation and not being able to contact them. She was acting like she wanted to take the cat away from us and wouldn't listen to what we were saying. Very disrespectful.I will not be coming back and I genuinely recommend that any of you who are thinking about bringing your cats to this establishment should avoid it at all costs. It is NOT worth it and certainly NOT worth the price. Also, the vet said my cat - who was a stray that has been outside for god knows how long - is border line overweight which makes no sense because I can literally feel that he is underweight. His bones are sticking out and she thinks he's overweight.... Unbelievable.