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January 2024 by Jim Hurley
Arrived on time and completed the job very quickly. Door is operating properly now. Well done.
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September 2023 by Daniel Statler
I hate writing bad reviews and almost never do it.About ten days ago one spring broke on my home garage door. First thing the next day I called Alliance. The woman who answered said she would get someone out asap. The tech showed up the next day and put in one new spring on my door. $403 for one replaced spring was a big surprise to me but I paid without a fuss. I like to support local business and these guys are my next door neighbors. Later that night, the garage door refused to close once and gave an error code that said there was excessive force needed to close the door. I tried again and it closed without issue so I figured it was due to the spring being new and tight. I rarely use this garage door during this time of year so over the next couple of days the door was not used at all.On its next use it opened fine but again refused to close. Saying there was excessive force trying to close the door. I called and explained my problem and the woman agreed that it sounded like the spring was installed incorrectly. I hoped the tech would come that evening but he did not. I desperately wanted my door down but the door is very large, heavy, has glass in it, and is very tall. I did not want to pull the line to disconnect it from the track and have it slam on the ground and break. I had this happen at my old house and it cost me a new door. I worriedly left the door open all night until the tech could come the next day.I left work to meet him at my house. He forgot to bring his tools but fortunately I had what he needed. At this time I had to head back to work. I told him that my wife was home if he needed anything and left. When I got back, the door was unplugged and the opener was apart. My wife said he never attempted to speak to her, he just left. So again I had to leave my garage door open. It poured this night and my garage was drenched. The next day I expected the tech would come back to finish. He didn't. I called around 2pm and the woman said he could "come take a look" on Monday. She said this as if the tech had left my garage in working order and this call was a surprise. I said I really want him to come back today because I don't want to leave the door open any more at night. She said she would try. Almost immediately the owner called me back in a rage and yelling. My 11 year old son was in the car with me while this took place on speaker. This man accused me of being rude to the woman I had spoken to, I definitely was not, and that the tech who had come to fix my garage was new and not able to fix the problem. I explained that I needed to shut the door but couldn't and while still in a rage he told me that they were not going to help me and I was out of luck. He hung up on me without hardly getting a word in. I was in shock and so was my son. I can't remember being treated so poorly. I'm still in shock hours later at how awful he was.Photo is how they left the opener without talking to us. No talk to my wife who was home and no phone call to me. He just bailed.Edit after their reply:They have done work for me at two locations. This was the first at my home.I pulled the bill from the spring replacement. Maybe they did replace both springs the first time. The bill is hardly legible but I can make out the word “springs” on my carbon copy. Photo below. The tech never said he did both and only one was broken. If this is the case, the cost is more acceptable. I wish the tech had explained what he did to us.I am able to put the door down now and lock it. I was scared of it from previous experience but fortunately this is a different design.The lady did say she thought the spring was installed incorrectly, her exact words were “it sounds like the tension is wrong.”None of these points make their complete lack of communication to us or the horrid treatment I received acceptable. I stand behind every word of this review. To claim that part of it is false is incorrect.Edit 2:It is still under warranty with Lift master. They were great on the phone and sent parts right away. Alliance won’t
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June 2023 by Michelle Leach
We had a great experience with Alliance Garage Doors & Openers, LLC. The process was easy and the end result is exactly what we wanted! Would highly recommend for your garage door needs!
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May 2023 by Louise Carr
Back in October when my garage door opener sropped working I called Alliance and got immediate service. They came and installed a new garage door opener the next day. Great service.
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May 2023 by Anne McDonald
Our spring broke on our door Sunday. My husband called Monday morning,and all was fixed by 10:30! Wow, now that’s service! Thanks for getting us up and running again!
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March 2023 by Lillian Graber
Great experience, arrived quickly, had everything they needed on the truck. Made repairs and were on their way! Thanks Again
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March 2023 by David Sherbondy
I called at 8 AM Monday and asked for a service call to diagnose my garage door opener, because it would only work with the door button. None of the remotes worked. The two technicians arrived the next morning and quickly determined the issues. It turned out that my opener was 25 years old and the circuit board was the issue. They offered to install a new opener and it made sense to me to have the new technology installed. They quickly completed the installation and programmed the new remotes, door opener, and key pad in less than an hour. I now have everything I needed and an app to remotely operate my garage door. That will be convenient for package delivery services.I highly recommend Alliance Garage Doors & Openers, LLC.
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March 2023 by Jeffrey Greene
Alliance Garage Doors is my go to company for repairs. I contacted them recently for a broken spring on a Saturday evening and they were able to come out first thing Monday morning. They are always super professional, always have the parts needed and are just plain neighborly, which I think is a great characteristic. I wouldn't contact anyone else for my garage door repairs. They were also the ones that replaced my garage door 15 years ago. A class act all the way around.
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March 2023 by Rodney Kindler
Great service. Easy to get an installation appointment. The installation was quick even with a small glitch in the plan. After sending in the measurements of the existing track, the installers showed up with a new version of our 20 year old controller. However, the main beam of the house created a clearance issue for the new controller. The installers knew of a different controller that could be mounted sideways next to the beam. While one person went back to get the new controller, the other went about his business installing new safety eyes and openers. The work was done in about two hours even with the glitch. We will definitely use Alliance in the future for any garage door or opener service needs.
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March 2023 by Mark Juliano
Alliance Garage Doors has always provided us prompt courteous service. Our garage door spring broke Christmas Eve. I called them at 8:00am and a Service repair man was there at 9:00am. They are very reliable. We replaced our Garage door 5 years ago using Alliance. I wouldn't use any other company. I highly recommend them.
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March 2023 by William Kerr
We're very satisfied with the professional and courteous customer service and the quality garage door that was installed. The production order, replacement, and installation were completed in a timely manner. The overall cost was competitive and reasonable.High commendations to the owners and staff at Alliance Garage Doors and Openers. DEBBIE and BILL KERR, APOLLO, PA
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March 2023 by Connie Baluh
We had a power surge that caused our garage door opener not to work. Called Alliance and they were here 1st thing the next morning. Very nice technician and fast and efficient work! Thank you,Alliance!
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March 2023 by Ricky Phillabaum
Have dealt with this company for 20 years, very honest people. Prices are right in line with anyone else and they are always on time. -Martin Korzak
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August 2022 by Kurt E.
I had my garage door repaired by Alliance on July 11, 2022 and the service was excellent from start to finish. The person I talked to place my order was nice and I received a reply to schedule a service call promptly. Jim (I believe he is the owner/manager) arrived at my home on time and finished the service the same day. I would absolutely recommend Alliance for any garage door service or repair. Sincerely, Kurt Eckert, Greensburg, Pa.
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June 2022 by Mark Stevenson
Great product selection, sales, and service...Had a new garage door installed and everything was great from arriving on time, the disassembly of the old door, and the installation of our new garage door...Very clean and professional installation!
