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“I have a lot of respect for the employees working at the 1st Summit Bank in Greensburg. They really work very hard to satisfy customers needs. As we all know if you have worked in the public sector customers can be very difficult at times.The employees have gone way beyond there job description to help me, I was recently in another state and needed financial assistance ASAP! I called and the employee took care of the issue within 30 minutes.I have been a customer for many years and plan to stay.Top customer serviceMaureen Stefancin”
“I have been so happy with Citizens bank since switching over 10 years ago. I have to shout out Val at the Greensburg location. She was so sweet during my last visit and made my transactions so smooth. I'm thankful for this location.”
“Manager Susan, was very helpful, friendly, and pleasant to work with while setting up student accounts for my two teenage children.It's always a pleasure to do banking at this branch of FNB, everyone is friendly and professional there.”
“Caroline, the assistant branch manager, is spectacular. She guided me through every step of the personal loan process, has the patience of a saint, and communicated everything clearly, thoroughly and without judgment.”
“I’ve been a customer of FCB /NBOC for well over 50 years dating back to my return from Vietnam and return to IUP on the GI bill.
I’ve remained there because of the employees who put the first in First Commonwealth. Their level of customer service exceeds expectations and satisfies needs under the greatest challenges managing money can be expected to provide the average customer.
This is especially true under the leadership and direct personal involvement of GM Steven Kirkwood at Greensburg branch on 4000 Hempfield Blvd.
After two earnest but unsuccessful tries by others on online banking to cancel auto bill payment transactions Mr Kirkwood stepped up and offered to resolve my frustrations. He devoted the better part of two hours contacting experts , researching data and conversing with me to keep me from hemorrhaging my checking account. Before resolution….
I had to leave the premises. He took my name and number and said I’ll call you with a solution. By days end he proved to be a banker of his word. It’s instances like this that make me celebrate year after year my decision to remain with FCB.
Loyalty is a two way street. It must be reciprocal. At this location (and at New Alexandria) I have found it to be true.
Especially today at Greensburg.
I’m deeply appreciative Mr Kirkwood. I’m glad I visited your branch today !!!!”
“Amanda is the greatest! She handled 3 different things for me cheerfully and explained how the bond worked that I was cashing in. She made the trip to the bank enjoyable!”
“Mr Jeffery Woodward is the best one in all USA for your help with your mortgage and your interest in bank
He is very professional and helpful and lovely and friendly
We recommend him to everyone in USA
Thanks Mr Jeffery Woodward
And God bless you ?”
“Amanda is the greatest! She handled 3 different things for me cheerfully and explained how the bond worked that I was cashing in. She made the trip to the bank enjoyable!”
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“I have banked with many banks in multiple states and I have to say this is by far one of my favorites. Staff is always friendly, helpful and have great people to help with financial advice.My only request would be more accommodating hours. 5pm would be so much better than 4pm”