11AM - 4PM
18113 Maugans Ave Suite 100, Hagerstown“They absolutely get 5 stars out of us. Where to start. Shaun was very helpful, patient and “honest” my first day. What he wasn’t sure of, he referred me to the more aquatic knowledgeable personnel.
My second day. You could tell they care about the animals and their own with how they talk about them. They were very knowledgeable and helpful with building out our mini ecosystem for our turtles.
We will surely be sad to lose their knowledge, help, kindness and patience when we leave state. Best customer service of any store that we have visited in the past three states.”
“Fabulous!Both the exterior, where they sold live plants, and the interior where they appear to sell EVERYTHING!The plants are healthy and superior to others. Excellent variety of plants.The interior was amazing as well, very clean and bright. One aisle was all plumbing supplies, another aisle was all pet related, etc etc etc”
11AM - 7PM
13402 Pennsylvania Ave, Hagerstown“This store, the service, and the product being sold are all great! If you are looking for healthier options for food for your furry loved ones then definitely come check this place out. The staff and owner are all very knowledgeable when it comes to recommendations and the store can order food for you to be delivered to their shelves every week.Great place!”
“PetSmart is great for our pet supplies and all.
Only gripe is it's near impossible to find an associate on the sales floor. There is normally only one cashier who has a line. So finding someone to help or even to call someone to the sales floor is difficult.
Otherwise the staff is always friendly. And the isles are always clean and organized.”
“there was this wonderful man who was cleaning the fish tanks. educated me and my girlfriends on multiple fish and even showed us an eel named clyde. it was a wonderful experience”
“Probably the best tsc in the area, staff are friendly and helpful. Tim is always a great help when I see him there. This store has the best selection and usually more stocked items when it comes to fencing.”
8:30 - 11AM 5:30 - 7:30PM
21538 Leitersburg Smithsburg Rd, Hagerstown“We boarded 3 animals and they came home after a week happy and healthy. Each animal needed meds and the staff administered them daily. Very clean, well run and always busy.”
“So friendly! Love the girl that grooms my dog, harmony. Lila, is such a sweetheart and harmony comes out looking amazing! Definitely recommend her as a groomer!!”
“I love going here, the people that work here are great and friendly. The owner started ordering the food that I needed and for my rabbits. They really try and make you happy.”