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July 2023 by L Walck
We have been customers at this branch for almost 14 years. Never had a bad experience. They are professional and courteous. We highly recommend them.
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December 2022 by David Thomas
All these bad reviews.., It sounds like it thier own mistake that the bank did what they did, and then they get mad about it. How many overdrafts have they already refunded.. and how many times have they asked for documents.. why have someone else name at the top.. why couldn't the name at the top take care of it?? So many questions that leave an inquiring mind wondering.Orrstown is a bank for responsible kind of adults that take the time to spell check thier bad review. lol
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September 2022 by Trashcat
Looking for a new bank? Come to Orrstown for their sub-par customer service where 13 years of loyalty isn't worth a 65$ expedited card fee.
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January 2021 by S
I usually use the drive through the most, however, any time I have had to go inside they are more than pleasant to work with. I enjoy that they don't make me feel like my transactions are a bother to them, and always say to have a good day or weekend.
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August 2020 by Robin Sadler
Loby was reopen now their closed again ! Why ???? Every other bank their lobby is open plus all these numbers on the website don't work ! Update the information !
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February 2020 by Gherkin
I usually use the drive through the most, however, any time I have had to go inside they are more than pleasant to work with. I enjoy that they don't make me feel like my transactions are a bother to them, and always say to have a good day or weekend.
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April 2018 by Chelesy Mellott
I had a horrible experience with this bank. I used to bank before and came back thought it was going to be nice to have a banking account with my boyfriend to save together. So I put my boyfriend as the main person on the account and he had me under him. So they asked me to provide documentation that I still get mail from the mailing address on my driving lincese which I do bc that's my parents address even though I live with my boyfriend and I gave it to them. A month later glwe get a letter in the mail stating they closed our account out since I didn't provide the documentation when I did I went into the branch and gave them a bill that I got mail from my parents house. This branch dosent deserve any stars and I will not refer anyone here. I will make sure the word gets out. poor customer service at the branch.
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October 2017 by Lisa Copenhaver
Teresa Barbuzanes was amazing in helping us buy our home. Her customer service, professionalism, and integrity are by far the best. She made a tough and tedious job enjoyable because of her friendly personality and outstanding knowledge. Thank you Terri!
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November 2016 by Jim Griffin
Excellent Bank! Staff is very friendly and professional!