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December 2022 by Google user
My prescription was ordered three weeks ago and I still haven’t gotten it I went in a week ago and they told me it would be ready on Monday it’s been 3 days since they said it would be ready and when I asked why it’s not here they said they won’t get to it today? The people working there are also extremely rude and kept rolling their eyes at me. I’ve been without medication for a week now this is ridiculous.
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November 2022 by Keegan Dick
My prescription was ordered three weeks ago and I still haven’t gotten it I went in a week ago and they told me it would be ready on Monday it’s been 3 days since they said it would be ready and when I asked why it’s not here they said they won’t get to it today? The people working there are also extremely rude and kept rolling their eyes at me. I’ve been without medication for a week now this is ridiculous.
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November 2022 by diane mentzer
Open the drive through window! Every time I come by they say its closed for the day. It's unacceptable for people that have issues coming inside to get their orders. The floor inside looks like it hasn't been vacuumed in a MONTH! It is filthy dirty with trash everywhere. I can't believe no one will even try to clean it up. This location has really gone downhill.
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November 2022 by Sue A.
The CVS Greencastle location used to be a great store and the pharmacy seemed reliable and efficient. We have tried calling about a prescription refill for the past 3 days and are hearing a temporary closed message. I called the store and spoke to a nice apologetic lady who advised the pharmacy was experiencing a technical issue which blocked them from scanning any scripts and that the issue was expected to be resolved "today". What happens then? My guess is the pharmacy will be that much farther behind in filling prescriptions. They have already reduced their hours of operation and close for an hour for lunch! Most folks in this area live out of town and the nearest locations are 30 minutes away and depending on insurances you can't just up and go to any pharmacy. Very annoying and I felt the need to voice my frustration!! I will be looking into my personal ability to change pharmacies. I hope this review is helpful for anyone who is thinking of using this location!
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July 2021 by Chris G.
Worst CVS branch I've been to.... Constant issues and poor customer service. I'll be switching to a different pharmacy after the lasted tissue.
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March 2021 by Nicole G.
We have lived here for 6 years and have used this site for all our pharmaceutical needs . Do not visit the pharmacy and expect respectful customer service . The pharmacists seem to hate their jobs , refuse to interact with customers and have no empathy in trying to solve or answer questions . To make it worse , I feel really bad for the elderly that live here and don't realize they have better choices . We will be changing pharmacys' ASAP .
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June 2020 by Desiray Oakman
Every time I come to this pharmacy, there's an issue. Today the pharmacist asked my WHY I'm taking the medication that's been prescribed to me. I've NEVER been asked that before and if you have to ask, why are you a pharmacist???? There was a woman that I've dealt with in here before and she's a demon!Today I was just trying to save myself a drive from hagerstown to McConnellsburg to my normal pharmacy but from now on, I'll just be making the drive.
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March 2020 by Tim Berkley
Week and half my doctor called in a prescription and they still don’t have it filled. In line for a second time and four other people in line experience had been the same. One person was in for the third time today. They don’t even deserve one star. I wish they would leave so we can really get a good drug store that cares about their customers. Meanwhile we are going elsewhere even though we have to drive further. At least we can get our meds.. The doctors office even laughed about how sad CVS is when I called and had them change my pharmacy.
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October 2019 by Lisa Sipes
This drug store has the most UNFRIENDLY woman working in the Pharmacy! We sat at the drive up window and no one came, so my husband went in and there was no I'm sorry how can I help you, she said WHAT DO YOU WANT? But she has been hateful more than one time she's just MEAN, of course she seems to be the one in charge, I PITY ANYONE WORKING WITH HER. it's very nice there when she's not working.
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May 2019 by Lisa Martin
The pharmacist really needs a reality check, he talks hateful to customers.
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March 2019 by derrick lamar
The people that work here aren't very happy. They seem miserable , stressed or something. They ignore you and wait on the drive thru customers. Don't attempt to use a coupon to help defer the cost. Back to the end of the line. We need to be notified beforehand and you'll have to wait an additional 30 minutes. Worse CVS I've ever been too. Do your self a favor and take your business to Walmart. Yeah, you'll have to wait, but you'll save big on prescriptions.
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March 2018 by Nevin Bitner
Nicely stocked.
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February 2018 by Laura Horton
Well stocked
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June 2017 by Brittany McDonald
I love the bargins you can find here.
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January 2017 by Denton Ensminger
Pharmacy and store itself are poorly managed. Expect to wait an extremely long time for prescriptions