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November 2023 by Joe Gatto
I see a lot of mixed reviews here but I can only share my experience with this Mr. Tire center in Great Bend, PA and Mr. John Ball specifically . About a month ago, my son was coming home from college in upstate NY when his car broke down. I was a 4.5 hour drive away and couldn't readily get up there to assist. He had his vehicle towed to Mr. Tire (which honestly, I was skeptical about given this is a tire center, not a garage that typically works on engine problems). I hit the road the next morning to help out my son and was in communication with John along the way. He diagnosed that the AC compressor failed which "locked up" and was preventing critical belts to turn which power other important engine components. He advised that he would have to order the new AC compressor from Syracuse but felt like it could come in on time and he could complete the job by the time I arrived 4.5 hours later. He indeed did complete the job and the car was ready when I arrived to pick up my son from the hotel where he was staying and escort him home. Insanely enough, on our drive home from Great Bend (in the dark), my son and I (along with 12 other vehicles), ran over massive deep sections cut out of highway 81 which blew out many tires and bent many rims. Yes, this was a nightmare trip. The SHA failed to fill them back in during construction and opened up the highway resulting in a 14-car graveyard on the side of the highway that night. We mounted the tiny donut spares and were able to get the vehicles over to John, the next morning. Sure enough, he set us up with new tires and we were on our way. This Mr. Tire was the HERO of this crazy story. I will probably never find myself in Great Bend again, but in my humble opinion, these guys are rock stars!
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November 2023 by Kayla Haight
Never again... Tried to say we needed two tires to pass inspection, when in fact we took it to another place and it passed instantly. Just another person trying to get someone to spend more than what they need to.
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July 2023 by Jodee Graham
Had a 2 flat tires and a broken rim and just needed a way to get home in an emergency. We were in a tight situation, the employee and Mr tire was rude, we were over charged. And on top of that, he put the wrong size tire on my car which did more damage in the long run. Do not recommend
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July 2023 by Jodee Vanderveer
Had a 2 flat tires and a broken rim and just needed a way to get home in an emergency. We were in a tight situation, the employee and Mr tire was rude, we were over charged. And on top of that, he put the wrong size tire on my car which did more damage in the long run. Do not recommend
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June 2023 by Jackson Kelley
Doesn't honor fleet service that they agreed to. Manager was rude as hell over it and drove 25 miles to get the service done.
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June 2023 by robert walker
john ball is the reason we keep coming back to mr. tire.. he is great
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November 2022 by Maria Marty
Good experience but gets the work done very good
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July 2022 by Bridget Iveson
Quick, friendly service that always returns exceptional quality service and maintenance for vehicles in a timely fashion.
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July 2022 by Wesley Guthrie
These guys are the laziest people, a wheel fell of my car that they put
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July 2022 by Terri Andrews
I want to get my tires balanced, it was a reasonable price very happy with that. But the customer service kind of sucks made you feel like you didn't want to wait on you and you wish you didn't show up because he doesn't want to do the work and you were inconvenience.
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April 2022 by Hans Moelder
Worst front end alignment ever from that place.
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October 2021 by Robert Dos Santos
Dont trust themBrought car in for PA inspectionThey told me I needed brakes and I failed.Couldnt pass until i had a brake job.Took car to another placeGot inspection passed no prob.I ask if there was anything wrongwith my brakes.They said brakes are fine.
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September 2021 by Connor “Richard” Hartman
I would not recommend Mr. Tire. Last year I went in for a standard oil change. A discrepancy occurred regarding some information that was conveyed to me, at no one’s fault, and I was given an all-inclusive $20.00 + tax card for an oil change, at any time, for my trouble. When I went to redeem the $20.00 card, I was told the card would not be honored and that the best they could do would be $20.00 off the top. If there was no intention to honor the card, I should not have been given it. I would not recommend.
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September 2021 by Teresa Marino
Good people who know what they're talking about. Prices are comparable to many online tire sellers. Great service and honest dealings.
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May 2021 by Adam Dixon
If you need anything other the tires and oil go elsewhere, brought my jeep there to get ebrake fixed and got it back worse, returned the next day and same thing and still was charged. My gf got an exhaust replaced on here car and the bumper melts on it. Don't think they really know what there doing
