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September 2024 by Elizabeth Bratton
Entire process was perfect. From choosing what vehicle best fit our needs, through ordering, delivery and finance. Can’t express in words how happy we are with Sloane Toyota in Glenside and Rob Fox!
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September 2024 by sharon congleton
Ziv was excellent in explaining everything to me and answering questions. He made the experience pleasant.
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September 2024 by Skylar Steinel
Brandy was awesome to work with! She was super easy going and I cannot rave about her and the manager enough. Thanks for putting me in my dream car, love my new 2024 Tacoma
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August 2024 by Divapat Stephens
Very satisfied with my last visit with Toyota & service agent, Rich Morrison. Although my last water problem could not be fixed by Toyota, I was referred to another company and Toyota did not charge me for this visit. I have addressed the water issue that was suggested by Toyota and hopefully, I will have no further problems. I appreciate Rich & Toyota working with me on this long term problem that I have been having and their expertise in trying to resolve the issue. Thanks Rich & Toyota
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August 2024 by Ismail W
Nice place to do business
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August 2024 by Van Muse
Pleasant interaction with this dealership, greeted at the front desk. quickly met with a sale's person (Arthur), we told him what we were looking for and our price range. He told us the available choices. When we went to the lot, we saw what we wanted, he explained the history of the car and provided the printed history. The transaction went well, and we are pleased with the car.
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August 2024 by Elizabeth Wacker
Lem was a fantastic person to work with. Very knowledgeable, friendly, and easy to work with. My husband and I enjoyed working with him and love our new SUV!
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August 2024 by Madeline Jones Jenkins
Alex was excellent in buying my new car he called my insurance company took care of my new insurance, inform new laws since I brought my old car in 2002
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August 2024 by Francis Bartusis
Recently, I took my 2023 Tacoma to Sloane for an oil change. After almost two hours the technician pulled my car around and apologized for the delay. He claimed they had a power outage and were short staffed. Just as I was ready to leave, the same technician came running over to me and stated that he may have forgotten to tighten something and asked if he could take my truck back into the service bay. Of course I agreed, and he took me and the truck into the service building. He put the truck back up on the lift and asked if I could wait in their employee break room. After 20 minutes or so, I watched him call over another technician and ask him a question. He then ran from the service building to the main building with an oil canister in his hand. I asked the other technician what was going on and he stated that there was some confusion about the oil capacity of my truck. When I finally got my truck back, there was oil on my hood, on the door, and on my center console. When I complained, he ran into the building got a dirty rag and wiped my center console off. When I finally got home, I checked the oil (after waiting 10 or 15 minutes for the car to cool down) and it was clearly overfilled. I then drove back to Sloane and explained what had happened. Another technician came, took my car back into the service area, and I was told that he drained the oil out and refilled it with the correct amount of oil. Because of the bad experience and lack of confidence that the correct amount of oil was used, the next morning I decided to drain the oil and fill it back up myself with the amount of oil specified in the owner's manual. Needless to say, I won't be returning to Sloane in the future. The place seemed chaotic and unorganized.
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August 2024 by Tara Murphy
I wasn’t sure what to expect of the dealership experience since I’ve only bought cars directly from the seller in the past. Thankfully, Nicholas was super helpful and made the process very easy and enjoyable, and I love my new car!
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August 2024 by Donald Clay
I recently visited Sloan Toyota to test drive a Land Cruiser and a Sequoia. I want to thank the team for their time and the thoughtful approach they took during the sales process. Although I’ve decided not to move forward with another Toyota at this time, I genuinely appreciate their effort to understand my needs rather than just pushing the available inventory. Their attentive and respectful approach to sales was a relief. Thank you for a positive and professional experience!
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August 2024 by Shermaine Harvey
Bill was well versed in explaining the entire process. His professionalism and patience will keep me as a buyer from them for decades to come. Thank you Sloane for excellent customer service.
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August 2024 by Claire Shuster
Sales staff were kind, straightforward, and not pushy or rude. Especially Vila, who I worked with and was very knowledgeable and accommodating, even when I did not end up purchasing a car from him. Would recommend coming here if you’re in the market for a Toyota!
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August 2024 by Sylvia B
Echo the negative service reviews. Can’t speak to sales.
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August 2024 by Dawn Olsen
In the three years that I’ve leased my car with Sloan, the service team was excellent. Speedy service and Lem My sales associate was a pleasure to work with. He was very accommodating From the l The time I leased my car to the time I bought my lease out. I will continue to go there in the future.
