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November 2023 by Maggie Mastay
Got charged $246 for a winter tire changeover . I did it down the street from him last year it was $90. What a total rip off I guess you’re from out of state they take advantage of you. and I had my own tires. i’m from Colorado and when I do it in Colorado it’s usually $88.Service: Tires
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November 2023 by Marc Davis
Jim and his guys have been taking care of our cars for almost twenty years. I never get the sense that they are trying to push unnecessary work on me. They understand that people are trying to be responsible to take care of their cars while not incurring unnecessary expense. They've been generous about doing small things without charge. I trust them and will continue to take our cars to them!
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October 2023 by nepaband1
Jim's auto service is a thief!!! Taking advantage of Arcadia University Students!! Do not let your college student bring their vehicle here. If want you proof email me. Invoice last repair read tire taken off car, repaired and mounted back on car. $30. Car was NEVER there. Tire was brought in for repair by college student. Repair for a carry in tire and carry out tire should not be $30. This is the second time he overcharged. Wheel bearing 2 years ago was $100 over normal shop costs, I worked at a repair shop chain at that time so I know prices. I just paid it because daughter needed car fixed while at Arcadia University. I don't care what other customers wrote. I am speaking the truth. Email me for proof. Go elsewhere.
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October 2023 by Sherry Butterworth
I am very lucky that I live close to Jim’s Auto. I have been there many times for big and small jobs and every one of them has been done completely on time and not as expensive as other places. I’ve always tried to use local small businesses and Jim’s is one of the best!Services: Auto body & trim repair
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August 2023 by Ashley Tietz Tonini
Fantastic experience. I’m a new customer and had an urgent issue with my car, Jim got me in right away and was able to get it fixed and get my car back to me on the SAME DAY. So far it’s running beautifully, and the prices were fair.Service: Auto exhaust system replacement
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August 2023 by Marina James
I have been using Jim's Auto for all of my cars repairs and maintenance for over a decade. Jim and his team are always professional and honest. I fully trust them with my ?. And always recommend this shop to others. Great service and good price!Services: General repairs & maintenance
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August 2023 by Christine Trani
I've been taking my cars to Jim's for a few years now. He and his crew are honest, reliable, and do great work. I highly recommend his shop!Services: Exhaust
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August 2023 by Tina Martino
I was referred to Jim for repairs and I couldn’t be happier. He and his team are professional, honest and fair. If you or someone you know is in need of auto care, call Jim!
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July 2023 by Priscilla Osbourne
If I could give zero stars I would. I went to this place for one issue with my vehicle and just asked them to look at it and give me an estimate. When they called me, they addressed that I needed new brakes & lights. I was aware of this & told them I was there just for the initial problem and wanted that estimate that I was going elsewhere for the other work. A friend recommended this place because they got their same issue resolved for $150. When on the phone, they had a bill of $1700.00 mapped out for me which was absurd for what work was listed. They saw a young female come into their shop and took full advantage. After I told them not to do any work, they still said they would be charging me $160 just for looking at my car which they never disclosed prior to me giving them my keys. They left me with no option but to be out of $160 for nothing or to at least get one thing done so that I wasn’t just wasting my money. I got only front brakes changed and was still charged over $500. Since then I took my car to another shop where they told me that my air filter was left out from where it was supposed to be, that these guys didn’t lubricate my front brakes they just slapped on cheap rotors & pads on the car, and that the work done was rushed and not quality at all. I had to get the brakes replaced again within a month. Don’t get taken advantage of by this place!!!! Awful people and awful work!!!!
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June 2023 by Patrick Murray
Jim and his crew are great to deal with. Very honest and trustworthy. I’ve been taking my cars to him for the last 3 years and have been extremely happy with their work, their price and above all the personal follow up a few days after the service is done. I’d recommend Jim’s Auto to anyone.Services: Air & cabin filter replacement
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June 2023 by Nina Hatcher
I called on Thursday afternoon to bring my car in this morning at 8 am upon arrival a man working behind the counter said they don’t do collision work. In a place of business everyone should be on the same page. Will never go back there again
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March 2023 by Cecilia Dobi
Convenient, flexible, friendly, reliable…Jim’s is our go-to for all our auto repairs!Service: Tires
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January 2023 by Bonnie Rose
I've used Jim's Auto with confidence for many years, most recently for my annual inspection. My sister overheard the call when Jim phoned with details of the inspection and was amazed at the honesty! Jim and his crew are thorough and fix what is needed, but don't add unnecessary repairs to the bill! It's great to have someone I can trust my SUV (and expenses) with!Services: Vehicle Inspection
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January 2023 by Burton Gates
Call to see if I could get a tire plug. Not wanting to have to wait a long time knowing that people are busy. The gentleman said yeah bring it in understanding I just needed to get it plugged. Once I brought it in him and the other guy started talking. And they decided it was going to be a long time before I can get the car. I asked him about the phone call and he said yes say how long it would take. I guess my little $10 business wasn’t good enough. Wouldn’t suggest going there
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January 2023 by Richard Stevenson
I love this place. Great people, great service. They just do what needs to be done and charge more than a fair price.
