CVS, a well-known pharmacy chain, has received mixed reviews from customers. While some have praised the attentive and kind service of the pharmacy staff, like Debbie Ann, others have expressed frustration with the pharmacy's handling of prescription refills. Customers have noted that the phone support could sometimes be a bit short in their responses, but the staff generally takes the time to learn customers' names. Despite these issues, the pharmacy has been commended for its great customer service overall. Additionally, the CVS location was able to provide a quick turnaround for a COVID-19 PCR test, with results delivered faster than expected. Overall, CVS seems to provide a varied experience for its customers, with both positive and negative aspects to the service.