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February 2023 by roy martin
My best friend, John Slowe (RIP) worked there 52 years ago when Nick Waters (RIP) was boss. Nick's partner, Will Brock tragically passed too young in a car accident in Erdenhiem.I have a low mileage 1988 Iroc that needs to be refreshed that's been sitting in my garage for about 8 years. Hopefully you guys would be interested in getting it back on the road. Don't know when we could do this but sooner than later. Still recall that cool 55 Chevy race car with the Cuba license plates.Services: Auto engine tuning
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November 2022 by John G.
Our family, and at least ten different cars over nearly forty years- that's right- have been served, and serviced, with immediate attention, unparalleled skill and a full understanding of our automotive needs by the family of B&W Auto. Everyone at B&W understands our approach to owning our cars, station wagons, minivans and SUVs. The office managers and staff and the mechanics we have come to know well have each taken the time to understand us as long-time customers, and have advised us on every level of care and maintenance that has permitted us to drive confidently and safely for all these years with all these different types of cars. The explanations we receive for things to repair on any type of car are delivered patiently, and clearly. They are skilled not only at repairing our cars but in advising us regarding the short-term and longer-term repairs we should anticipate, so we are not surprised as we drive older cars which, of course, can become more expensive to repair as they age. Before we found the Waters family at B & W, one of the unstable elements of life was never knowing if the auto service we received was accurate. We have never had that worry since we started with them. We drive confidently, and we know we can trust their repairs, their explanations and their prices, too. We have recommended other friends and family to B & W. Everyone we have recommended has a similar story to relate. It has been completely satisfying to be long-time customers, but also to share information about some of the joys and routines of normal life, with everyone at B & W. The B & W crew is just the best. We can recommend no one, nor any business, more enthusiastically or with more confidence, than the Waters family and their B & W Auto Service.
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April 2022 by Melissa Klick
Great family owned business. They’ve done several of my inspections, and if my car has needed work, they have always been cheaper than the big, name brand shops. Definitely recommend!
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March 2022 by Lily J.
Bryan is professional and gets things done in a timely manner. Fair prices, too. I would highly recommend.
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November 2021 by Charlie Tranen
They noticed things that other shops clearly missed. So glad I switched. Be sure to make an appointment!
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September 2021 by Elyse Hibbs
I got a flat tire this morning, dropped my car off at 10am, new tire by 2pm! I’ve also used them for oil change & state inspection - no complaints! Extremely kind, strong communication, and great neighborhood resource.Services: General repairs & maintenance
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May 2021 by Sanjiv K. Jain
Fabulous local trustworthy people!
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April 2021 by Glen Cole
45 year patron of this terrific family business! Great service, never any problems, they KNOW automotive!
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April 2021 by val klein
Great service and every one there is super kind and helpful.
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September 2020 by Dave B.
A very professionally run family business!! I am certain that I received the best advice and value for the repairs required. B&W have reinforced my belief that dealing with family owned businesses versus the big brands provides you with a much better customer experience. Thank-you for looking after my son and his car when I was unable to be there to take a look at it during this pandemic. It is so nice to know that a business can relate to and care so much for their customers. Cheers!!
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August 2020 by David Pratt
I needed a new starter motor for my 2010 BMW X3 and they fixed the car at a very fair price and turned it around quickly. These are great people, they've been fixing my cars for 20 years and I have always had total faith in their professionalism and value. Not to mention they're fun to deal with, give you the straight scoop, and you're not paying to support some dealer's showroom.I keep cars for a long time, and after the warranty honeymoon you need someone who is prompt, fair, and knowledgeable. I've taken six different cars (land rover and bmw) to them over the years and have always been happy with the result.
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August 2020 by Byron Flipp
I’m a business owner myself so this is an honest review. I never leave reviews out of anger like a lot of people. I called for a simple tire repair and the secretary that answered said that’s only for members. She then told me good luck and hung up the phone without even waiting for a reply from me. The owner should train this woman in customer service. Customer service is so important for a business to survive in these times. I hope he reads this an addresses the situation.
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August 2020 by Dante A. Tawfeeq
I am very happy with their customer service and work on our vehicles.
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August 2020 by David P.
Professional, quality repair at a fair price. Something comes up, Matt or Larry will give you a call and let you know the status, and options. These are the guys who are working on your car, might know you - I've been going there for over 20 years with six different out of warranty cars and have always been happy with the service and the value. Family owned, fair, and a breath of fresh air. Skip the dealership, go here.
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August 2020 by Loretta D.
I have been a customer for 30 years. The guys at B&W are competent, knowledgeable and fair. They have kept our cars running smoothly and let us know when we need to plan for a big repair. Bottom line, I have peace of mind knowing that I can get timely and honest service for our cars.Loretta Dugan
