Giant Eagle Pharmacy is appreciated for its friendly and efficient service, especially at the drive-thru. Customers often mention that the staff is kind, knowledgeable, and attentive, with some team members like Joe being recognized for personal service, such as knowing customers by name and providing treats for pets. The pharmacy team also goes above and beyond to protect customer privacy. Many find it convenient and pleasant to receive their prescriptions quickly, and the availability of dog and cat treats at the drive-thru adds a cheerful touch. However, there is some concern about dogs being present in the store, especially non-service animals, which can pose safety risks to both people and animals. Overall, Giant Eagle Pharmacy is valued for its good service and friendly staff, making it a positive experience for many customers.
We had to switch when rite aid closed, and have had nothing but problems. The lines are long, prescriptions aren’t filled when they are supposed to be, and there have been times when they can’t find prescriptions that should be filled. I understand a bit of a transition period, but this is ridiculous.
October 2025
The wait time to pick up your RX is absolutely ridiculous. 30 to 40 minutes is unacceptable. I will be transferring my scripts elsewhere. Very disappointing.
October 2025
Horrible at answering the phone drive thru hopeless n the lines inside are crazy they took on to much that they can’t handle when rite aid closed horrible I’m ready to transfer all my scripts anyways I went for lidocaine patches tried charging me 65 dollars cvs 1.00 Tylenol 8.65 cvs 1.00 tell me how does that work also
