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“Adam (the store owner) goes above and beyond with customer service. Service was fast and friendly, Adam is knowledgeable about the devices, and it’s very clear that he cares about his customers and his business. I was having an issue with my new phone (which wasn’t an issue at all, I’m just dumb) and he stayed late at the store waiting for me to return and help because he knew I needed the phone for work. Would absolutely come back here and would recommend anyone looking for a new phone to do the same!”
“Very satisfied with Ardiel
He was very attentive. His interpersonal skills was wonderful.
All my questions where
answered. And he was very hands on showing me how to set up my equipment for my internet & my mobile phone. He really helped me and made me feel comfortable using my new phone. I know I will be able to get the help I may need in the future”
“Assistant manger Muhammad was fantastic and helped with all of questions and spent a lot of time being patient and explaining everything too me ! Above and beyond! Recommend coming here for any of your needs!”
“TLDR: This is the only AT&T store I’ll be going to because of Edwardo and staff! My phone was having issues with connectivity. I was recommended this store and was blown away by the level of professionalism and support. edvard and staff gave me hope that the issue could be resolved and took the time/ care to make sure it was done completely. He made a stressful experience easier and almost enjoyable haha! His rapport with customers was evident and effortless. In the time I was there, I watched him flawlessly field over 6 customers with ease, which was truly astounding! I’m so grateful for this store and the wonderful employees here. They were patient and kind no matter what issue walked through their doors. Thank you all I’m so happy with my experience and my new phone :)”
“Hi,
I had an issue with switching my sim card from my broken iphone to s23 ultra ,and I was no longer receiving any text or sms from iphone users ,I went to main verizon store and they told me you should contact Customer service, I did but they couldn't help with it ,they send to apple they couldn't help me either, until I went to 24th and oregon verizon store ,The Boss Mr Lawrence
fixed my issue in a few minutes only,
I realy appreciate your help Mr Lawrence”
“Went to the other cricket on Wayne & Chelten worst service came here the young lady got me a discount on my bill & free HBO I didn't know about coming here from now on worth the 5⭐”
“AMAZING! They were so speedy, understanding g of my time limitations, cheaper (by a margin of almost 60 dollars) than my go-to, knowledgeable, and friendly. Will be coming here for all my phone needs and will be telling everyone I know!”
“Jailene Crespo at the Havertown PA store is the Best VZ wireless person I've ever had the pleasure of working with. Knowledgeable, a natural educator when sharing info or training a buyer about new features. She's a gem!”
“Everyone was extremely helpful sean was amazing we ran into some issues he remained patient and got the job done i will definitely be going to this store for any upgrades or problems ! Happy i switched to verizon they have an awesome team in woodbury . Thank you sean for all the help !”
“Kristin was so helpful and I greatly appreciate all the time she spent making sure I walked out with a fully working phone. Highly recommend that she gets a raise!”
“I recently visited the Verizon store in Wayne PA. I went in with two separate problems. One my iPhone 14 would not send or receive text messages from android phones. The second one was concerning my watch and its cellular set up. I had spent multiple times on the phone for literal hours with both Apple and Verizon to no avail prior to my visit. So my expectations were pretty low given what I had been through already. A sales person greeted me directly and we sat down at his workspace. He told me he was new, but would help me get my problems resolved. I was skeptical to say the least but Adi (I hope I am spelling his name correctly. I misplaced the paper with his information on it.) worked through each issue methodically with a little help from Verizon Tech support and the manager who I believe was named Bob. It took a while due to the complexity of the issues but all was resolved completely. Thank you again Adi and I wish continued success at Verizon.”
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“Best place for fixing cell phones. My charging port wouldn't charge anymore and wire wouldn't stay in. Took it there and 15 mins just like brand new. I'm a loyal customer for life.”
“The young man Ahmed behind the counter was very knowledgeable and gave very helpful insight. Helped me assess my options and fixed my device in a very timely manner. Best prices and service around”
“I was in need of a new phone but was very skeptical as I didn't want to be "snookered" by a high pressure sales associate. I was so fortunate to have gotten John at the Newton Square store. He was so very kind and listened to my concerns and needs. He was professional, courteous, and most importantly, listened to all that I had to say. He answered every question I had. He made me feel that I was his only concern....until our transaction was complete.
So, if you are in need of a new phone, or if you just have questions, run, don't walk, and ask for John. You won't be disappointed.”
“The young lady legna always helps me out every time any issues or problems I have she help me out great service always recommended this boost to all my family and friends”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“The best mobile store ever no lie. I drive 45 minutes from Medford here. They never disappoint phone others stores don’t have they alway have. Get here you won’t be disappointed ask for Sunny!”
“Isaiah was very professional and answered all questions. He knew exactly how to conduct himself and was very informative throughout the entire process. I love my new phone!”
“Derrick was so helpful today! I needed to buy new iPhone camera protector parts, and Derrick not only helped me find really cute ones but also put them on for me. Thank you Derrick!”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“I had the best experience at this AT&T. Tiff was the young lady that helped me she was super welcoming, knowledgeable, and patient my experience was super fast and efficient I even met with her manager who was also a pleasure I highly recommend coming here and having Tiff take care of you.”
“This is my third time coming to Dave and between cracked screens and charger ports, he's the MAN!!! When people want to play in your face with pricing and not fixing things correctly, go to DAVE and he's quick. Professional man who gets the job done. Thanks Dave -MiMi”
“How's everybody doing? This is DJ Sean. My PlayStation 5 has burnt out. And I brought it here to this store. It took them a month, but they came through. Not only came through, they made me very happy. They fixed my PlayStation 5. I give them 10 stars, they will make it happen. I have already told my friends to Bring their PlayStation here.”
“They were incredibly knowledgeable about the products and took the time to understand my needs. Their attentive and professional approach made the entire process smooth and enjoyable. Thanks to their help, I found exactly what I was looking for. I highly recommend their service”
“Ben and Kelly are amazing at Brookhaven Metro I was with AT&T for a very long time the best phone and the best service I have ever had has been at Metro Brookhaven these people are not only amazing for their phone and their service but whenever I have come in here they have helped me with any problem I have had but today was the worst somehow my phone was on access accessible for the blind and I thought I was going to go crazy and they fixed it within 10 seconds I highly recommend Brookhaven at Metro thank you so much Ben and Kelly”
“I Love this phone store they do way more than just sell phones, they fix phones in the worst condition laptops & all that & they’re very courteous & informative about the devices they sell they close a lil early but one of the team members stayed open pass closing time & waited til I got there to get my phone if that’s not great customer service I don’t know what is and they are familiar with the community LOVE THIS PLACE!!⭐️⭐️⭐️⭐️⭐️”
“Best phone repair store ever get your phone fix in 20 mins I should know I work here all is welcome come in and get all your phone accessories and more dont forget one-stop wireless ? see you soon”
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“I am truly surprised to hear myself say this, but, we had fun at the Verizon store! The associates at the Glenolden location handled our upgrade gracefully, and made us feel like part of the Verizon family while we were there. These associates (Ed and Ron!) will go above and beyond to make sure you have what you need, whether it's an accessory or the right plan. In the end, what's most important is that we were treated like human beings, by human beings, and that ensures we will never go anywhere else for our Verizon Wireless needs. Thanks, everyone! A very happy customer here!”