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“Adam (the store owner) goes above and beyond with customer service. Service was fast and friendly, Adam is knowledgeable about the devices, and it’s very clear that he cares about his customers and his business. I was having an issue with my new phone (which wasn’t an issue at all, I’m just dumb) and he stayed late at the store waiting for me to return and help because he knew I needed the phone for work. Would absolutely come back here and would recommend anyone looking for a new phone to do the same!”
“My iPhone 13 stopped responding to touch, after an update forced through iTunes, and eventually a factory restore, it still wouldn’t work. I figured it might be a hardware issue so I went to open it myself. I’ve done this before, alas I failed this time around and broke the front sensor cable. I went to this shop to fix it and they couldn’t replace the sensor cable sadly, so I needed a new screen. They said they don’t typically do repairs on a phone that’s already been opened, but that they would anyway. They replaced the OLED screen and everything worked! Only took but 30 minutes.super happy with their services. Sucks that I paid almost 400. U is for a new screen when it looks like I can buy it for 200 bucks online and could have done it myself, but I’m also paying for services and the water proof seal so I get it.”
“Such great service ! I always walked by and now I really needed to check my phone for water damage . They dried and checked my phone in less than 10 mins I was out ! I’ll be a regular for sure !”
“Assistant manger Muhammad was fantastic and helped with all of questions and spent a lot of time being patient and explaining everything too me ! Above and beyond! Recommend coming here for any of your needs!”
“TLDR: This is the only AT&T store I’ll be going to because of Edwardo and staff! My phone was having issues with connectivity. I was recommended this store and was blown away by the level of professionalism and support. edvard and staff gave me hope that the issue could be resolved and took the time/ care to make sure it was done completely. He made a stressful experience easier and almost enjoyable haha! His rapport with customers was evident and effortless. In the time I was there, I watched him flawlessly field over 6 customers with ease, which was truly astounding! I’m so grateful for this store and the wonderful employees here. They were patient and kind no matter what issue walked through their doors. Thank you all I’m so happy with my experience and my new phone :)”
“I just got my device fixed at Mr fix , I was recommended by a family member & they are a good place to get your phone fixed , reasonable prices and it didn’t take a long time. I recommend going to Mr fix”
“Went to the other cricket on Wayne & Chelten worst service came here the young lady got me a discount on my bill & free HBO I didn't know about coming here from now on worth the 5⭐”
“Hi,
I had an issue with switching my sim card from my broken iphone to s23 ultra ,and I was no longer receiving any text or sms from iphone users ,I went to main verizon store and they told me you should contact Customer service, I did but they couldn't help with it ,they send to apple they couldn't help me either, until I went to 24th and oregon verizon store ,The Boss Mr Lawrence
fixed my issue in a few minutes only,
I realy appreciate your help Mr Lawrence”
“Jailene Crespo at the Havertown PA store is the Best VZ wireless person I've ever had the pleasure of working with. Knowledgeable, a natural educator when sharing info or training a buyer about new features. She's a gem!”
“Everyone was extremely helpful sean was amazing we ran into some issues he remained patient and got the job done i will definitely be going to this store for any upgrades or problems ! Happy i switched to verizon they have an awesome team in woodbury . Thank you sean for all the help !”
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“The staff was so nice and fixed the screen of my phone which wouldn’t turn on. They had a cute coffee station and place for me and my friends to sit while we waited. I’ve had no issues with the phone and it was amazing”
“Kristin was so helpful and I greatly appreciate all the time she spent making sure I walked out with a fully working phone. Highly recommend that she gets a raise!”
“I recently visited the Verizon store in Wayne PA. I went in with two separate problems. One my iPhone 14 would not send or receive text messages from android phones. The second one was concerning my watch and its cellular set up. I had spent multiple times on the phone for literal hours with both Apple and Verizon to no avail prior to my visit. So my expectations were pretty low given what I had been through already. A sales person greeted me directly and we sat down at his workspace. He told me he was new, but would help me get my problems resolved. I was skeptical to say the least but Adi (I hope I am spelling his name correctly. I misplaced the paper with his information on it.) worked through each issue methodically with a little help from Verizon Tech support and the manager who I believe was named Bob. It took a while due to the complexity of the issues but all was resolved completely. Thank you again Adi and I wish continued success at Verizon.”
“I recently brought my laptop to the store due to a motherboard short circuit issue that rendered it unusable. Stacey promptly analyzed the problem and sent it for repair. She kept me updated on the repair progress in a timely manner and ultimately succeeded in fixing my laptop. I highly recommend this store to anyone in need of computer repairs.”
“A man named Hareem assisted me with my phone trouble. He was knowledgeable and pleasant, and though he had many customers to tend to he got to everyone in a timely manner. I would highly recommend the Total Wireless Store.”
“I was in need of a new phone but was very skeptical as I didn't want to be "snookered" by a high pressure sales associate. I was so fortunate to have gotten John at the Newton Square store. He was so very kind and listened to my concerns and needs. He was professional, courteous, and most importantly, listened to all that I had to say. He answered every question I had. He made me feel that I was his only concern....until our transaction was complete.
So, if you are in need of a new phone, or if you just have questions, run, don't walk, and ask for John. You won't be disappointed.”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“Derrick was so helpful today! I needed to buy new iPhone camera protector parts, and Derrick not only helped me find really cute ones but also put them on for me. Thank you Derrick!”
“Solomon is a nice guy and knows how to make a person feel comfortable with what they are purchasing. He is very knowledgeable and has a great personality. I will be coming back for all my phones and extras for my phone.”
“How's everybody doing? This is DJ Sean. My PlayStation 5 has burnt out. And I brought it here to this store. It took them a month, but they came through. Not only came through, they made me very happy. They fixed my PlayStation 5. I give them 10 stars, they will make it happen. I have already told my friends to Bring their PlayStation here.”
“Isaiah was very professional and answered all questions. He knew exactly how to conduct himself and was very informative throughout the entire process. I love my new phone!”
“I Love this phone store they do way more than just sell phones, they fix phones in the worst condition laptops & all that & they’re very courteous & informative about the devices they sell they close a lil early but one of the team members stayed open pass closing time & waited til I got there to get my phone if that’s not great customer service I don’t know what is and they are familiar with the community LOVE THIS PLACE!!⭐️⭐️⭐️⭐️⭐️”
“This phone store is top-tier I could never go anywhere else because the help I received was unmatched forever a loyal customer. Very advanced tech support here .”
“Young man Mario was VERY helpful! Answered every question we had and made great suggestions...he didn't seem bothered by our questions and was very knowledgeable. We had a great experience!”
“I had the best experience at this AT&T. Tiff was the young lady that helped me she was super welcoming, knowledgeable, and patient my experience was super fast and efficient I even met with her manager who was also a pleasure I highly recommend coming here and having Tiff take care of you.”
“I don't usually do reviews but I brought my touchscreen laptop in because the screen was cracked and I wasn't able to use it. My laptop is fixed and working perfectly fine. I'm happy with the customer service and the screen repair. I recommend coming here if you need a screen repair. Thank you for fixing my screen.”
“Store manager Zara told me to do the survey I love her service very professional quick and easy bought a new phone case and screen protector 10 out of 10 for her”
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“I am truly surprised to hear myself say this, but, we had fun at the Verizon store! The associates at the Glenolden location handled our upgrade gracefully, and made us feel like part of the Verizon family while we were there. These associates (Ed and Ron!) will go above and beyond to make sure you have what you need, whether it's an accessory or the right plan. In the end, what's most important is that we were treated like human beings, by human beings, and that ensures we will never go anywhere else for our Verizon Wireless needs. Thanks, everyone! A very happy customer here!”