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“You can't beat the customer service you receive here! Always pleasant and helpful when shipping an item or puchasing shipping products. I will always use them for all my mailing needs!”
“I had a great experience here sending an international package. The woman working there was extremely friendly, kind, helpful and great at her job! It could have easily been a painful and long process, but she made it so pleasant :)”
“Working with Chad Cesarone and the rest of his team at TLI is always a pleasure! Great group of professionals with great understanding of the logistics industry! Highly recommend”
“The women in the print department was professional, talented, multi tasks well and was cool, Calm and helpful in a very busy environment the evening before her mother in laws funeral. She is exceptional. Please reward her. I’m sorry I can’t remember her name. If I saw her I would know her.”
“The Exton Staples is conveniently located on Route 100. They are always very accommodating in the Print & Marketing Dept and happily help you with anything. I recommend shopping at this location for all your office needs and the best customer service!”
“I have visited this location in caln Village multiple times. Easy to park, staff is friendly and has good conversations with customers. I visited this time to send a package on a specific envelope, and only this store carried the pad type envelope. I was able to leverage their shipping service. I'm happy with it.”
“Great post office employee. Happy, helpful and will go extra mile for her customers. Also, if you stop right at closing she will help and not lecture you like some have in past.”
“Mike, the Postal Clerk behind the desk and the scenes and one my long time favorite postal workers makes life fun whenever he's waiting on people...he always has such "words of wisdom" that I would like to record them in a book titled "The best common sense that anyone can acquire" (living in Elverson PA of course).”
“As the clerk (for now) at Lyndell, I can say the service is GREAT!!! Love to help and provide excellent services to my customers in this tiny office❤️ The customers are phenomenal and always keep me smiling. Whenever you need us, we're just a bell tap away? RING THE BELL FOLKS?”
“One of the best post office locations I have been to, and I frequent regularly as it's the closest one to where I live. The young man who's always working when I go is always super friendly and knowledgable about shipping and postage. Things get shipped out super quickly from the location too, very efficient and accurate.”
“It is a pleasure to come to this PO The present postmistress stays true to the professional, courteous competent and friendly abilities and manner of her predecessors. rk”
“100% of the many times I visited this location the employees here are the most pleasant and helpful individuals. I would name each and everyone of them if I could remember their names. However yesterday I had Alexis and she did not disappoint. I told her how everytime I come in to this store I always have a positive experience. I asked if there was any way I could write a review. She then gave me a barcode to scan. So a big shout out to your amazing, friendly and helpful employees. Kudos to all of you.”
“Small post office, usually I am able to get in and out with no lines. The ladies there are generally pretty friendly and accommodating. Today however a new gentleman I've never seen, was working. I was waiting to be served with 2 large packages and he just sat there watching/listening to his sports channel. No greeting. No acknowledgement. No nothing. It was clear I was standing there with my packages and he ignored me. Very unprofessional and frustrating when this is the least busiest post office I have ever been to. One star off for his terrible customer service. Do your job or don't even bother coming in.”
11AM - 6PM
935 E Lancaster Ave, Downingtown
Shipping Centers
“Prompt courteous and accurate service! It’s like the show, CHEERS…everybody knows your name and they are really glad you came! Best place to get our print jobs done!”
“Thank you so much for all you do! We appreciate you!! There are over 13k people in this city! Thats a lot of mail, packages and everything in between. Fellow customers : Be patient, be kind. That is another human standing there trying to help you. One who is probably just as stressed as you....trying to serve over 13k people a day. Everyday.”
“I don't ship items often, but it always feels like it takes longer than expected. I have never been disappointed with the final shipment, but moreso with the customer service to get the package ready for delivery. I do like the physical setup of this location. Easy to access and a lot of room to make all the choices you will need.”
“Finally came in ! I drove by this locations thousands of times and kept forgetting about it.Finally came in and drop off some mail. Very tinny inside but the post lady was so nice and friendly. Cozy location!”
“I’ve been to the store twice in the last week. I was overwhelmed and they helped me through the process. Thank you! Can’t imagine how tough it’s been over the last few years dealing with upset customers, including myself. I was gonna leave a negative review then realized half of the trouble I’ve experienced shipping things were self inflicted. The folks there have helped me sort things out properly so everything ships smoothly. Anyway, hope you all find this encouraging. May more smiles come, more encouragement, more love and more peace come to this store and to Caln Township. Thanks for everything you do. And apologies for how the public, including myself, can be so grumpy especially when it comes to shipping things. For some reason it’s a big stressor for us all. Thank you for helping. We’ll try to be more kind and grateful!”
“Great post office with fast, friendly service and employees who go above and beyond in assisting their customers with sending and receiving their letters/packages. Couldn't ask for a better post office.”
“The other reviewers must be nuts or self-centered. The staff and services at this PO have been the best, especially the lady with the really blue eyes.Line always moves fast. It’s easy to get to. It Has later hours than other local POs.Never remodel. I like it just how it is.”
“We walk in today to renew my passport and my friend to get a new one. We luck out, Jason, postmaster was on duty. He is friendly, efficient, calm and put you at ease. If all the employees are like him, everyone will likely come back to the place. He should get an award from the Postal office, hope all the postmasters like him. He got us out from there in no time and still able to serve regular customers. Thank you..”
“Not sure why all of the low scores. I had a very quick in and out dropping off some Amazon returns. Took all of 3 minutes. The place does need some renovation including a floor, but I didn't go there for the ambiance. I went there so I could return a couple Amazon purchases for zero postage and it was super easy. Would gladly return again to send back unneeded Amazon purchases for free again.”
“I don't hate the place, and the people there are nice. However, I was expecting 3 packages, one of which I was expecting on my porch. The carrier shoved the larger package in my mailbox, as well as a second one, he left with the third and (i'm assuming) later came back to deliver it to my mailbox after knowing he stuffed it full. Instead of putting it on my porch, he labelled it as "No Access to Delivery Location". Pure laziness on his part, really. But the lady inside was relatively nice and even offered to deliver the package on her way home. I can appreciate their willingness to help me, this is really the only time I've ever had an issue with the place.”
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“I believed home decor I ordered was shipped all at once. I received one item out of five. I thought the other packages may have been overlooked accidentally. I didn't realize that the items were shipped separately. I received the other packages today, only after I filled out a missing package form with the post office at 8:30 PM last night. To my surpriseI received a call at 9:00 AM today from Bill who is with the Glenmoore branch USPS to see what he can do to help. I could not believe I was contacted that quickly and with such Professionalism by Bill. He explained everything to me on tracking numbers and shipping which I didn't understand before. Our USPS in Glenmoore along with my Postal carriers are the absolute Best.”